The Senior Associate Product Owner plays a critical role in shaping and delivering the Client Lifecycle Management Platform by translating the product vision into clear, actionable deliverables. This role requires deep collaboration with internal partners—including Operations, UX, and Technology—to ensure the product strategy reflects user needs, operational realities, and technical capabilities. The Product Owner manages and prioritizes the product backlog, establishes acceptance criteria, and guides the squad through the development lifecycle using Agile principles. They actively engage cross‑functional partners to gather insights, validate requirements, and drive alignment on design, process improvements, and technical implementation. Success in this role requires strong analytical and communication skills, the ability to influence and build relationships across the organization, and comfort challenging existing processes. The Product Owner ensures strategic alignment, identifies risks and dependencies, and brings the voice of the client into every phase of product development. The Product Owner should have keen analytical, partner management, and presentation skills to draft and explain observations, recommendations, and business requirements to internal and external partners for alignment. The Product Owner Senior Associate will be comfortable challenging established norms by asking probing questions and paying close attention to detail. In addition, the Product Owner will lead the squad to drive key re-imagination and transformational efforts, bringing key partners together to drive consensus on how best to organize teams and deploy new processes and innovative tools that minimize manual processing risk, effectively manage data, and enhance the client experience.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
1,001-5,000 employees