Product Owner - Product & Service Development

Full-time - Senior

Hybrid - Moon Township, PA

Transportation Equipment Manufacturing

About the position

As the Product Owner- Product and Service Management you will lead a team of 5 direct reports, and over 40 professionals globally to deliver business outcomes across the Eaton enterprise. You will be responsible for maximizing the value of our product and service offerings by creating, prioritizing, and managing the product backlog. As a key leader within the Information Technology organization, you will have an opportunity to lead transformational efforts in the development and communication of the product vision and roadmap, while defining key operational processes critical to the success of the business. You will partner with critical stakeholders and customers to define epics that align with business objectives while guiding the product development lifecycle, defining use stories, and providing voice of the customer within product processes.

Responsibilities

• Define and communicate the product vision, roadmap, and epics to meet customer and business needs
• Own the product backlog, manage, and prioritize user stories, continuous improvements, and technical enablers
• Manage and allocate product funding and the team's time across full lifecycle activities
• Lead a team of IT professionals, providing coaching to develop and elevate performance
• Partner with user experience and engineering leads to define and prioritize work, aligning to the overall experience strategy and direction
• Develop and maintain product-specific persona and customer journeys
• Partner with business stakeholders and customers, understanding their priorities and defining business outcomes and KPIs
• Support the decomposition of epics into features and features into user stories; Define product use cases and acceptance criteria
• Ownership for product governance including data, policy, cybersecurity and usage
• Support continuous process improvement activities across product processes (agile scrum, DevSecOps)
• Gather voice of the customer and ensure that it is a consistent input into product processes

Requirements

• 15+ years' experience as a project manager/engineer or program lead for complex technology programs within a global manufacturing industry leader, 5+ years direct people management
• Extensive experience with product Lifecycle management (PLM) technologies and business processes; Enovia experience preferred
• Proven ability to drive transformational change initiatives, engaging critical stakeholders, and executive level leaders
• Practical knowledge of and experience working within agile scrum and/or Kanban delivery teams
• Understanding of DevSecOps principles, familiarity with modern technology architecture principles including APIs, microservices, and cloud services
• Ability to make data-based decisions - Passion for great customer experiences
• Financial and budget management experience
• Proven ability to work across organizational boundaries, with diverse, global cultures
• Bachelor's Degree from an accredited institution, Master's Degree preferred
• Candidate must be authorized to work in the US on a continuous basis without sponsorship

Benefits

• Health and Welfare benefits
• Retirement benefits
• Programs that provide for paid and unpaid time away from work