Product Owner - Partnership Fraud and Authorization Systems

First National Bank of Omaha•Omaha, NE

22d•Onsite

About The Position

At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success. Summary of the Job: The Partnership Fraud and Authorization Systems Product Owner leads complex business projects for existing systems and current processes for the Bank. This includes building and maintaining product roadmaps as well as test plans for system enhancements to ensure network compliance for Credit and Debit Card system transactions. The Role also includes overseeing Fraud and Authorization processes for the Partnership Division's Operations area. This role requires extensive knowledge of Visa and Mastercard rules and regulations while writing technical requirements for the business areas they support, all while collaborating with senior management, product teams, and development staff to deliver innovative solutions that address vulnerabilities and business obstacles. The successful candidate will work closely with Visa and Mastercard on new product offerings, while modernizing our systems through IT releases. About This Role: Key Accountabilities: Portfolio Systems Management: Manage complex roadmap initiatives spanning multiple lines of business and interdependent departments. Strategic Planning: Design, plan, and fully vet implementation project options including business case creation, gap analysis, and alignment with strategic objectives and test planning requirements. Stakeholder Leadership: Leverage new and existing IT systems and use network business knowledge to collaborate with senior stakeholders to prioritize initiatives logically while managing backlog items. Product Ownership: Serve as technical Product Owner for Card Authorizations, Fraud, Network Regulations, payment wallets, and related card processes to combat emerging risks and optimize / expand new technology offerings. Technology Implementation: Lead production releases and heighten awareness of changes to multiple areas. Provide explanations and training related to new or upgraded capabilities to modernize and maintain core Authorization and Fraud systems. Agile Framework: Function as business subject matter expert within Agile methodology, providing vision for business requirements and product evolution. Industry Awareness: Maintain deep understanding of business operations, marketplace trends, and organizational strategy to explore technology possibilities, including AI applications and long-term potential. Solution Implementation: Build stakeholder relationships, identify business needs, execute necessary processes, monitor progress, and adapt to competing demands and organizational changes. Communication: Provide clear, regular updates to senior management, staff and other stakeholders, managing expectations across teams to ensure timeline alignment. This includes business interactions to ensure smooth production releases and development of related processes.

Requirements

Bachelor's degree preferred
7+ years combined experience in Financial Services, Card operations, IT, and project management
Fraud prevention knowledge and risk tool experience
Visa, MasterCard, and Visa DPS knowledge required
Strong understanding of Authorization and Fraud systems / platforms
Familiarity with Agile methodology and application lifecycle
Experience with release schedule process, project management and day-to-day operational requests
Understanding of technology solution impacts on platform users and external partners
Ability to lead meetings and facilitate discussions
Candidates must possess unrestricted work authorization and not require future sponsorship.

Nice To Haves

Experience working with external vendors and contractors
Willingness to travel periodically for conferences, training, and business development.

Responsibilities

Manage complex roadmap initiatives spanning multiple lines of business and interdependent departments.
Design, plan, and fully vet implementation project options including business case creation, gap analysis, and alignment with strategic objectives and test planning requirements.
Leverage new and existing IT systems and use network business knowledge to collaborate with senior stakeholders to prioritize initiatives logically while managing backlog items.
Serve as technical Product Owner for Card Authorizations, Fraud, Network Regulations, payment wallets, and related card processes to combat emerging risks and optimize / expand new technology offerings.
Lead production releases and heighten awareness of changes to multiple areas.
Provide explanations and training related to new or upgraded capabilities to modernize and maintain core Authorization and Fraud systems.
Function as business subject matter expert within Agile methodology, providing vision for business requirements and product evolution.
Maintain deep understanding of business operations, marketplace trends, and organizational strategy to explore technology possibilities, including AI applications and long-term potential.
Build stakeholder relationships, identify business needs, execute necessary processes, monitor progress, and adapt to competing demands and organizational changes.
Provide clear, regular updates to senior management, staff and other stakeholders, managing expectations across teams to ensure timeline alignment. This includes business interactions to ensure smooth production releases and development of related processes.