Product Owner & No-Code Automation Engineer

MadeTruly • New York, NY

219d

About The Position

MadeTruly is a custom jewelry service for brands and individual designers. We empower our clients to create their product designs, manage their orders, and track production all in one place with our full-feature platform, which also includes services to create and manage new styles. We are passionate about leveraging cutting-edge technology, particularly no-code AI and automation, to streamline our unique design-to-delivery processes, empower our teams, and drive significant business value. We are seeking a driven Remote Product Owner & No-Code Automation Engineer to champion and build these initiatives. We are looking for an experienced and hands-on Remote Product Owner & No-Code Automation Engineer to spearhead the identification, design, development, and implementation of no-code AI-based automation solutions for our internal operational processes, from design intake to final production and order management. Working remotely, you will leverage virtual tools and techniques to deeply understand our day-to-day operations by conducting remote user interviews, analyzing existing process documentation, facilitating virtual workshops with stakeholders, and meticulously assessing pain points. You will then translate these insights into a clear product vision and actionable requirements, and you will be directly responsible for building, testing, and deploying these automation solutions using no-code/low-code AI platforms.

Requirements

• 3+ years of experience in a role combining product ownership/business analysis with hands-on development/implementation of technology solutions in a remote or distributed team environment.
• Proven experience conducting effective remote user interviews, workshops, and process discovery sessions.
• Demonstrable hands-on experience designing, building, and deploying automation solutions using leading no-code/low-code platforms.
• Strong understanding of no-code/low-code development principles and a keen interest in AI/ML concepts.
• Excellent virtual communication, collaboration, and presentation skills.
• Experience in process mapping, analysis, and re-engineering based on remote investigations.
• Excellent analytical, problem-solving, and critical-thinking skills.
• Ability to translate complex business needs into clear, actionable technical requirements.

Nice To Haves

• Experience in e-commerce, custom manufacturing/production, supply chain management, or creative/design-driven industries.
• Familiarity with API integrations, data manipulation, and basic scripting concepts.
• Understanding of workflows related to custom product design, order management, and production tracking.

Responsibilities

• Conduct thorough remote discovery through virtual interviews, user observation sessions, surveys, and documentation review with various departments to gain a comprehensive understanding of existing operational workflows, pain points, and inefficiencies.
• Facilitate remote workshops and process mapping sessions with operational teams and stakeholders to gather requirements and identify automation opportunities.
• Analyze and document current-state processes based on remote findings, quantifying potential benefits of automation.
• Proactively suggest and champion innovative automation improvements leveraging no-code AI capabilities.
• Define and articulate a clear product vision and strategy for internal no-code AI automation solutions, aligned with MadeTruly's business objectives.
• Develop and maintain a product roadmap, prioritizing initiatives based on business value, feasibility, and strategic importance.
• Own, manage, and prioritize the product backlog, ensuring it is transparent, well-defined, and aligned with the product vision.
• Translate business requirements and user stories gathered remotely into functional no-code automation solutions.
• Design, build, test, and deploy robust and scalable automation solutions using no-code/low-code AI platforms.
• Integrate various applications and data sources as required by the automation solutions.
• Act as the primary point of contact and liaison between operational teams, management, and any technical resources involved in automation.
• Effectively communicate product strategy, technical design, progress, risks, and dependencies to stakeholders at all levels.
• Define success metrics and monitor the performance of implemented automation solutions.
• Troubleshoot and resolve issues with existing automations remotely.
• Gather feedback from end-users and stakeholders through remote channels to drive continuous improvement.

Benefits

• Competitive salary and performance-based bonus.
• Opportunities for professional development and learning.
• A collaborative, innovative, and flexible remote work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level