Product Owner III

Liberty Mutual Insurance

8d

About The Position

You'll join a talented team of Product Owners driving one of our highest-impact growth initiatives: acquiring and integrating large books of insurance business onto our platform. You'll lead complex, automated quoting and data intake processes spanning thousands of policies, partnering closely with distribution teams, service operations, and IT to deliver transitions that work seamlessly for agents and customers. It's a highly collaborative environment where you'll work closely with partners across the business — balancing near-term delivery with longer-term strategic thinking that directly shapes how we grow.
Ideal Candidate
You're a seasoned Product Owner with deep insurance industry knowledge and a genuine understanding of how books of business move — the operational realities, the data challenges, and the business stakes involved in getting it right.
You're at your best when you're building bridges. You're skilled at bringing service operations teams, IT partners, and business leaders to the table, synthesizing their perspectives into a compelling roadmap, and maintaining that alignment throughout execution — not just at the starting line.
You know that durable stakeholder relationships are built through consistent collaboration, clear communication, and follow-through.
Data is your comfort zone. You're confident analyzing and mapping complex datasets, spotting patterns, and translating insights into clear product decisions that move the needle on automation, quoting efficiency, and accuracy.
As our work evolves toward broader transformation initiatives, an appetite for growing your understanding of APIs, system integrations, and architectural considerations will serve you well here.
You're equally comfortable rolling up your sleeves on near-term delivery as you are thinking several quarters ahead — and you know how to balance both without losing sight of either.

Requirements

• Advanced knowledge of Agile development methodologies as typically acquired through a Bachelors’ degree in relevant field (business, computer science, humanities etc.), 7 years in business, technology, or consulting with 5 to 7 years direct experience with agile teams
• High level of proven business expertise needed to set clear priorities for product and understand business value impacts
• Develops strong stakeholder relationships and influencing across multiple organizational boundaries
• Demonstrated experience leading varied audiences through the development of complex ideas, issues and designs
• Ability to lead varied audiences through consensus building
• Proven experience with Agile practices and expectations
• Comfortable with making decisions with some level of uncertainty
• Strong communication skills, both written and verbal

Nice To Haves

• Master's degree preferred
• Knowledge of insurance industry preferred
• Knowledge of relevant products and portfolio strongly preferred
• Strong experimental mindset to drive innovation amongst uncertainty and exploit market opportunities

Responsibilities

• Accountable for collaboratively defining and communicating product vision, strategy, and roadmap — both short and long term — in alignment with organizational growth goals and broader transformation initiatives. Contributes to portfolio vision and communicates product strategy to the squad, partner teams, and executive leadership.
• With business partners, accountable for developing and achieving product-level KPIs and OKRs with a strong focus on increasing automation rate, quoting efficiency, and quoting accuracy. Manages products with a high degree of strategy, scope, and complexity.
• Owns and maintains the product backlog, accountable for its contents and prioritization — balancing win-now work that supports current new business goals with strategic investments aligned to broader transformation initiatives. Understands and clearly articulates why work is prioritized the way it is, communicating that rationale to the squad and key stakeholders.
• Works closely with service operations users and leaders, distribution teams, and other key stakeholders to deeply understand business priorities, user needs, and constraints. Serves as a primary voice for service operations partners throughout the product development process.
• Integrates operational data, user insights, and business analytics into product decisions, driving data-informed prioritization that advances automation, efficiency, and accuracy outcomes.
• Sets priorities and actively participates in squad/team quarterly planning. Contributes to and actively participates in portfolio quarterly planning. Sets clear expectations with stakeholders for delivery of new capabilities, features, and functionalities.
• Participates in squad/team demos, retrospectives, and all other agile ceremonies.
• Works daily with the agile team clarifying business requirements, removing roadblocks, and supporting alignment around product strategy. Partners closely with Engineering leadership to align priorities and ensure delivery of product outcomes.
• Co-accountable with the Engineering Manager for timing of execution and delivery of product outcomes. Partners with IT and business leadership to align development and business goals while proactively removing roadblocks to execution.
• Monitors and maintains product health with a focus on core KPIs. Designs additional monitoring to support an enhanced understanding of product health and proactively monitors this product's impact on others in the ecosystem.
• Analyzes and reports on feasibility, cost of delay, total cost of ownership (TCO), and other aspects of planned or potential product changes.
• Drives alignment with stakeholders to understand the impact of regulatory, compliance, and insurance industry constraints on the product and broader portfolio. Negotiates with internal and external teams to set aligned priorities within and outside the portfolio.

Benefits

• At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups.
• We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees