Product Owner I - Underwriting Domain

Liberty Mutual Insurance•Boston, MA

7d•Hybrid

About The Position

Join an innovative, forward-thinking team that’s passionate about harnessing people, process, and technology to fuel the next wave of growth and transformation for the Global Risk Solution (GRS) business within the Underwriting Domain. As a Product Owner I, you will independently manage product backlogs, applying sharp critical thinking to evaluate and synthesize stakeholder feedback with business metrics. You will leverage curiosity to investigate underlying business problems and propose data-driven solutions that unlock measurable value such as accelerating underwriting processing, improving risk assessment, or reducing operational expenses. Your role will require you to balance short-term execution with long-term vision, making trade-offs to drive the highest-impact features. You'll foster alignment between technology teams and business partners, ensuring clarity around priorities and expected outcomes. Success is demonstrated by your ability to define and prioritize the highest value features and stories (ensuring alignment with customer needs and organizational goals), resolve blockers, and deliver features that result in tangible improvements to organizational efficiency, risk selection, profitability, growth and customer satisfaction. This person collaborates with squads/teams, solution engineers and architects across portfolios to develop a deep understanding of the applications and systems they support. If you are passionate about solving business problems and motivated to work with business and technology teams in pursuit of key GRS objectives, apply to join the Business Agility organization! Current in office expectations are 2 days a week in-office if located within 50 miles of certain office hub locations

Requirements

Knowledge of Agile development methodologies and IT project management as typically acquired through a Bachelors` degree in relevant field (business, computer science, humanities, etc.) and a minimum of 2 to 4 years direct experience with agile teams as well as 5 years in business, technology or consulting.
Able to depict complex ideas, issues and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change.
Able to make difficult and quick decisions daily.
Problem solver with ability to lead the team to push the solutions and progress.
Experimental mindset to drive innovation amongst uncertainty.

Nice To Haves

Collaboratively builds the squad/team product roadmap based on strategy and ongoing input from stakeholders.
Communicates expected value and any changes in value to be delivered in each iteration (sprint, monthly, quarterly, etc.) based on the squad/team-determined capacity.
Contributes to customer-driven design and usability testing.
Ensures a well-positioned product through market & industry analysis.
Experience in the insurance industry preferred.
Knowledge of relevant products and portfolio preferred.

Responsibilities

Contributes to the creation of product vision and alignment with strategic priorities with stakeholders.
Communicates the product and portfolio vision to their squad/team and other squads/teams outside their portfolio/functional area.
With the squad/team, contributes towards defining and achieving assigned product KPIs.
Manages product(s) with a low-medium degree of strategy, scope, and complexity.
Owns and maintains the product backlog and is accountable for its contents, prioritization, and acceptance criteria.
Accountable for clear, actionable user stories.
Sets priorities and actively participates in squad/team quarterly planning.
Sets expectations with stakeholders for delivery of new capabilities, features, and functionalities.
Participates in squad/team demos, retrospectives, and all other ceremonies.
Works daily with the Agile working group clarifying business requirements, removing roadblocks, constantly communicating, and supporting alignment around product strategy.
Contributes to aligning development and business goals and priorities while working with stakeholders and squad/team to remove roadblocks to execution.
Monitors and maintains the product health, supporting long-term product viability and efficiency, and balancing long and short term and costs with desired outcomes.
Analyzes feasibility, cost of delay ramifications, economies, or other aspects of planned or potential changes to the product.
Understands regulatory, compliance, and other industry constraints on the product and prioritizes accordingly.
Negotiates with immediate squads/teams to ensure priorities are aligned in a portfolio.