Product Owner, Fraud and Identity Products (Remote)

Experian-posted 3 months ago

Full-time • Mid Level

Hybrid • Costa Mesa, CA

501-1,000 employees

Administrative and Support Services

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Experian is looking for a dynamic Technical Product Manager to join our team focused on B2B Fraud and Identity software products. You'll be a part of shaping the future of our fraud and identity SaaS offerings, which leverage advanced technology and data analytics to combat fraud and verify identities for businesses across various sectors. You'll work within a team that has already helped prevent over $9 billion in fraud over the past five years.

Support the product development and release of products within the fraud and identity product portfolio
Work directly with the Senior Manager of Product to execute tactical plans based on strategic vision, to position product suite for growth and success
Work with the US regional product team and the Global product team acting as a liaison and point of contact for development opportunities that drive revenue growth and innovation
Provide product management support as technical product manager /product owner, either developing requirements and stories directly or representing US region requirements to the Global product team based on US market/client needs
Support and create client facing materials including user guides, collateral, quick reference sheets for product enablement and quick fix/resolution communication
Act as a partner to Marketing and Sales in support of product training and creation of sales enablement materials
Work closely with Product Managers/Leaders across the Experian business units to provide input into strategy based on technical or business needs of customers and users
Represent Experian US fraud and identity client interests when communicating with software developers and engineers who have primary responsibilities for product upgrades and enhancement
Understand product bugs and defects during development, provide updates to the business, and track remediation actions
Drive key product health metrics and technical standards for SaaS products
Make decisions on behalf of the Product team to unblock development teams
Escalate questions or issues to Product Managers, Program team, and PMO as needed
Perform User Acceptance Testing (UAT) where applicable
Responsible for the success of the release, including ensuring documentation is updated and completed
Monitor key performance indicators (KPIs) related to platform resiliency, observability, service level objectives, and more
Stay up-to-date on the latest fraud trends, technologies, regulations, and competitive offerings within the fraud and identity prevention space

Bachelor's degree in a technical field (Computer Science, Engineering, Information Systems) or equivalent practical experience
4+ years of experience in product management as a product owner or product manager, or 4+ years of experience working as a consultant in a product solutions management role, or 4+ years of experience as a project manager
Experience in at least one of the following: Financial Services/Retail Banking, FinTech, Consumer Retail, Healthcare, Commercial/Small Business, Mortgage, Automotive, Marketing Services
Experience working in an Agile development environment and familiarity with relevant product management tools (e.g., JIRA, Confluence)

Great compensation package and bonus plan
Core benefits including full medical, dental, vision, and matching 401K
Flexible work environment, ability to work remote, hybrid or in-office
Flexible time off including volunteer time off, vacation, sick and 12-paid holidays

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