Product Owner - Fiserv Core

Capital Bank Career-posted 8 days ago

$115,000 - $160,000/Yr

Full-time • Mid Level

Remote • Rockville, MD

251-500 employees

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The Product Owner – Core Banking & Ancillary Systems is responsible for serving as the primary business owner of the Bank’s core banking system and all related ancillary products, including online banking, treasury management, loan origination, and payment platforms. Acting as the essential link between business stakeholders, technology teams, and vendors, this role ensures the continuous evolution of the Bank’s systems to meet both business objectives and regulatory requirements, as well as to fulfill customer expectations. This position leads the definition of system enhancements, prioritizes product features, manages the product backlog, and oversees the successful delivery of solutions designed to advance efficiency, compliance, and customer service excellence.

Product Ownership & Strategy Serve as the subject matter expert (SME) and business owner for the Bank’s core banking system and ancillary applications.
Define and communicate the product vision, strategy, and roadmap in alignment with overall business objectives.
Continuously evaluate industry trends, regulatory changes, and customer needs to identify opportunities for product improvement and innovation.
Backlog & Requirement Management Gather, analyze, and document business requirements from stakeholders throughout the Bank.
Develop, maintain, and prioritize the product backlog, balancing requirements for functionality, compliance, and operational efficiency.
Write clear user stories and acceptance criteria to facilitate development, testing, and effective vendor delivery.
Implementation & Delivery Collaborate with IT, vendors, and business users to ensure the timely and high-quality release of new features and enhancements.
Lead user acceptance testing (UAT) to confirm that product changes satisfy requirements and support operational needs.
Oversee system configuration and parameter adjustments, ensuring that documentation remains current and accurate.
Stakeholder Engagement Act as the liaison between line-of-business leaders, operations teams, compliance, and technology groups.
Facilitate product demonstrations, roadmap reviews, and provide regular updates to stakeholders.
Train and support end users on new features, workflows, and system capabilities.
Risk, Compliance & Vendor Oversight Ensure that product changes comply with all regulatory and audit requirements.
Monitor system performance, address issues, and oversee vendor service level agreements (SLAs).
Work closely with risk and compliance teams to guarantee secure and compliant system usage.

Bachelor’s degree in business, Finance, Information Systems, or a related field is required.
Minimum of 5 years in banking operations, technology, or product management.
Familiarity with core banking systems (such as FIS, Fiserv, Jack Henry, Temenos, or Finastra) and ancillary products (including treasury, loan origination, and digital banking) is essential.
High aptitude for problem solving.
Ability to connect business challenges to technical solutions.
Proven strong analytical and critical thinking skills, with extreme attention to detail.
Experience with dashboard reporting applications.
Experience with creating and leading presentations to internal stakeholders.
Advanced Excel skills and experience.

Prior roles as a Product Owner, Business Analyst, or Systems Manager within a financial institution are strongly preferred.
Experience with dashboard reporting applications.
Experience with creating and leading presentations to internal stakeholders.
Advanced Excel skills and experience.
Strong understanding of commercial banking products and operations
Proven ability to translate business needs into technical requirements
Excellent communication and stakeholder management skills
Strong organizational abilities with the capacity to manage competing priorities
Familiarity with Agile methodology and tools (such as Jira or Azure DevOps) is an asset
Ability to effectively engage with stakeholders at all levels of the organization
Self-driven and detail-oriented approach
Ability to solve or escalate issues with sound judgment
Ability to work in cross-functional teams and build strong relationships

Join a growing company with a culture that fosters an entrepreneurial spirit
Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more!
Company Contributions to your 401k - Regardless of your contribution
Employee Perks: Employee Recognition Program, Commuter Benefits, Employee Banking Discounts and much more!
Generous Paid Time Off and Paid Holidays.

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