Product Owner - Customer Experience

West Bend Insurance Company • West Bend, WI

2d • $96,842 - $121,953 • Hybrid

About The Position

A Product Owner will be responsible for driving the development and management of insurance products. The role collaborates with cross-functional teams to ensure that our products meet market demands, comply with regulatory requirements, and deliver value to our customers. The position owns defining the product vision, prioritizing demand, and overseeing the product development lifecycle to ensure successful product launches and ongoing product enhancements.

Requirements

• 4 years of experience in project management, process improvement, creating and delivering business capabilities
• 5 years of experience in the insurance industry or supporting business or technology teams.
• Excellent communication skills, both written and verbal.
• Self-starter, who takes the initiative to exceed goals, uses analytical abilities, and possesses adaptability to change.
• Problem-solving and analytical thinking abilities with attention to detail.
• Demonstrated ability to manage multiple priorities and deliver projects within defined timelines.
• Ability to build collaborative relationships and interact with different levels in the organization.

Nice To Haves

• Bachelor’s degree in business, insurance, engineering, or related field
• Experience working with an Agile/SCRUM framework

Responsibilities

• Strategic Vision and Planning
• Industry and Market Alignment
• User-Centric Design and Delivery
• Collaboration and Communication
• Data-Driven Decision Making
• Execution and Delivery
• Risk Management and Planning
• Leadership and Influence
• Technical Literacy

Benefits

• Medical & Prescription Insurance
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Short and Long Term Disability
• Flexible Spending Accounts
• Life and Accidental Death & Disability
• Accident and Critical Illness Insurance
• Employee Assistance Program
• 401(k) Plan with Company Match
• Pet Insurance
• Paid Time Off
• Standard first year PTO is 17 days , pro-rated based on month of hire
• E nhance d PTO may be available for experienced candidates
• Bonus eligible based on performance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees