About the Role: Accountable for Product strategy development, and recommending, prioritizing, and delivering new product features for the purpose of maximizing the business value of the Product Group. Performs role of product advocate on cross-functional teams, presenting new product proposals and/or enhancements that support achievement of bank goals and strategy. Responsible for creating and supporting the strategic operational direction for the Frontline product line and/or managing a portfolio of assigned products. Clearly articulates product positioning, key benefits, and business value proposition. Develop and maintain assigned product line roadmap(s), deliver product requirements and bring new features to launch. Evaluate the impact of regulatory changes, risk assessments, incorporating Bank initiatives, and/or user needs analysis. Responsible for writing user stories, prioritizing the product backlog, and ensuring feature/enhancement is aligned with the product roadmap for the assigned product group. Responsible for evaluating and enhancing assigned frontline products, identifying opportunities for enhancements, tracking user satisfaction and managing changes to assigned products. This includes evaluating the impact of regulatory changes, risk assessments, incorporating Bank initiatives, and user needs analysis on new and/or enhanced products and solutions. Partner with delivery team, stakeholders, and key frontline subject matter experts and/or lead cross-functional project teams in the creation and launch of new products and enhancements based on business strategy. May include developing release plans, presentations, development of training material, communications and other information related to release management. Supports securing and/or negotiating contracts with and managing the vendor relationships with those who provide solutions and services to the Bank. May conduct risk reviews and analysis of effectiveness. Responsible for product user support. This includes maintaining user guides, responding to user inquiries, identifying issues, troubleshooting system failures, and facilitating timely resolutions to minimize down time. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training. Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description. May be asked to coach, mentor, or train others and teach coursework as subject matter expert. Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become “Business Bank of Choice” May perform other duties as assigned.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
501-1,000 employees