Product Owner - Common Services

Equiniti•Milwaukee, WI

1d•$95,000 - $105,000•Onsite

About The Position

EQ Shareholder Services provides comprehensive solutions to support organizations throughout their corporate lifecycle, including managing shareholder engagement, maintaining stock registers, facilitating ownership transfers, enabling shareholder meetings, paying dividends, supporting IPOs, and administering employee equity plans. We are dedicated to revolutionizing shareholder services by developing digital solutions that facilitate dematerialization for issuers and shareholders. Our mission is to digitize the way shareholders hold their shares, engage with their investments, and interact with us. We pride ourselves on being at the forefront of innovation, providing a digital-first experience that sets us apart. Our recent acquisition of Notified has expanded our capabilities in investor relations and communications, making us the only global technology partner dedicated to serving both public relations and investor relations solutions. Our commitment to acting quickly on our clients' needs, strengthens and demonstrates our #ClientObsessedApproach, ensuring we deliver exceptional service and support. The Product Owner works closely with the Product Manager and Platform Engineering teams to define and prioritize the product backlog, oversee product/ platform build progress and ensure that the development team has a clear understanding of the product/platform vision and goals. The role is part of squad team and is essential to delivering meaningful deployments in line with the product objectives.

Requirements

Product Ownership experience in a software/product development – preferably in financial services
Proven experience of interfacing with cross-functional teams to drive product delivery
Compliance & Governance stewardship
Success metrics & OKRs
User journey & process mapping
User research
User feedback analysis
User behavior analysis
Usability testing
Agile WoW
Collaboration
Stakeholder communication
Influence
Continuous Learning
Attention to detail
Continuous improvement

Responsibilities

Define the product features and conduct requirements analysis/design, as well as needs assessment
Contribute to defining product vision, goals, success measures and roadmap for the team
Accountable for the prioritization of user stories and the delivery of the final product.
Ensure alignment to the roadmap and strategic objectives set by the Product Line
Leverage working knowledge of business systems, broader industry requirements, and practical implications of enhancements to support product priorities and integration with overall architecture platforms
Undertake comprehensive analysis and detailed user requirements for features by exploring potential solutions, improvements to end-to-end customer experiences, and impacts on business process
Measure team performance and identity risks and blockers and implement strategies to reduce risk and remove blockers as appropriate
Use both qualitative and quantitative research to assess the value of products and features in line with proposition priorities.
Document requirements / user stories; gather input from a variety of internal stakeholders and external resources/stakeholders
Engage legal, risk, compliance, information security, enterprise architecture and other key stakeholders to ensure adherence to internal controls and policies throughout the PDLC
Assimilate complex detailed problems and translate them into easily digestible content or stories for cross-functional team members
Update stakeholders and teams on the performance of products and use data to inform product recommendations and decisions
Collaborate with stakeholders across the organization to drive the vision for specific product areas