Product Owner, AI Solutions

NBCUniversal • New York, NY

10d • Hybrid

About The Position

We are seeking a highly experienced and motivated Product Owner, AI Solutions to join our AI Solutions team within Operations & Technology. In this role, you will work on enterprise products and agents utilizing Generative AI to create impactful solutions. This role will involve product management, cross-functional collaboration, strategic planning, hands-on execution, and leadership, ensuring that our products meet both organizational goals and stakeholder needs.

Requirements

• Bachelor’s degree in computer science, Engineering, or a related field (or equivalent professional experience)
• 8+ years of related professional experience (e.g., experience in product management or development, ideally with a focus on AI)
• Excellent verbal and written communication skills, with the ability to articulate technical concepts to both technical and non-technical audiences.
• Proven experience as a Product Owner, preferably in managing LLM based Conversational agents.
• Exceptional product management, organizational skills, attention to detail, and the ability to manage multiple priorities effectively.
• Strong understanding of agile methodologies, UI/UX principles, and conversational AI technologies.

Nice To Haves

• Strong collaboration skills and the ability to build relationships and foster partnerships across teams.
• Advanced technical, quantitative, analytical, research, and problem-solving skills.
• Self-starter with the ability to succeed in a fast-paced, evolving landscape.
• Familiarity with UI/UX principles and their application to product development.
• Experience with product management tools like Jira, Confluence, and Airtable.
• Proficiency with Lucidchart, Word, PowerPoint, Excel, and SharePoint.
• Experience in the Media & Entertainment industry.
• Knowledge of data governance, privacy and legal compliance, cyber security, and best practices in ethical AI.

Responsibilities

• Collaborate with cross-functional teams and stakeholder community, including Program Management, Product, Engineering, Scrum, and leadership, to scope, develop, and implement GenAI products.
• Develop a deep understanding of stakeholder needs to define detailed, actionable requirements and write user stories for engineering work.
• Partner with cross-functional teams to define and sustain an outcome-based roadmap grounded in customer insights and business priorities.
• Perform product testing to ensure functionality, accuracy, and performance as well as conduct demos.
• Own and maintain products, utilizing feedback to iterate and refine features continuously.
• Drive the execution of product roadmaps, ensuring alignment with strategic goals and long-range plans.
• Partner with internal and external stakeholders (including vendors) throughout the end-to-end GenAI use case lifecycle.
• Prepare and deliver decks, reports, metrics, recommendations, and other resources to stakeholders and executives.
• Stay informed on emerging AI, LLM, machine learning, and similar technologies as well as the latest vendor offerings.
• Contribute to identifying reusable enterprise GenAI patterns to streamline future implementations.
• Identify opportunities to enhance products, improve operational processes, and drive overall efficiency.
• Additional duties as needed.

Benefits

• This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees