Product Operations Project Manager - Wallet, Payments, and Commerce (WPC) Engineering

Apple • San Diego, CA

82d • $99,100 - $186,500

About The Position

The Product Operations team empowers Apple teams to execute at scale. We tackle complex organizational, operational, and technical challenges, ensuring seamless execution and strategic alignment across the organization and company. You will be part of a small, high-performing team that partners with WPC Engineering's leadership to drive transformation in support of the continued scale and growth of both our products and our teams. Leveraging your insight into business priorities, you will lead communications, engagement, process development, and strategy projects to improve how our engineering team delivers. You are the kind of person who wants to understand how everything works, with a strong sense of ownership and fantastic execution skills. You need to be the kind of person who can wear many hats and do whatever it takes to get the job done.

Requirements

• Bachelor's degree or equivalent practical experience.
• 5+ years of experience in product operations, communications, and/or project management.
• Outstanding written and verbal communication skills — experienced in both formal and informal communication channels, including executive memos, all-hands presentations, Slack, and email campaigns.
• Cross-functional stakeholder management and project management experience, with the ability to work independently and handle multiple projects simultaneously.
• Passion for driving change across many teams.
• Thrives in ambiguity with experience starting and managing complex initiatives end-to-end.

Nice To Haves

• Experience collaborating with globally distributed teams and coordinating complex events across multiple regions.
• Demonstrated ability to establish strong working relationships across all levels and functions with a knack for handling conflict and diverse personalities.
• Certification in project or change management is a plus.

Responsibilities

• Identify opportunities to drive operational efficiency, organizational effectiveness, and employee engagement; define and lead projects to measurably progress against these opportunities.
• Craft and own the execution of an org-level communications strategy to strengthen strategic alignment and cultivate a cohesive, connected team culture.
• Lead site operations across our local and international offices, including space planning and forecasting, liaising with facilities and real estate, and identifying and driving site improvements.
• Help design and deliver complex employee engagement events across our global sites and timezones.
• Develop and implement processes and policies to improve how our operations, engagement, admin, finance, and people teams support the organization.

Benefits

• Comprehensive medical and dental coverage
• Retirement benefits
• A range of discounted products and free services
• Reimbursement for certain educational expenses — including tuition
• Discretionary bonuses or commission payments
• Relocation assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Computer and Electronic Product Manufacturing
• Education Level: Bachelor's degree