Product Operations Manager

Comcast • New York, NY

95d

About The Position

At the heart of FreeWheel's product organization, the Product Operations team is the driving force behind operational excellence and innovation. We champion best practices, foster a culture of continuous improvement, and empower product teams to deliver world-class technology - from initial concept to product sunset. We're not just about process: we're about progress. Product Operations is the catalyst that enables our teams to move faster, smarter, and more collaboratively. By designing scalable systems and tools, we create the conditions for success across the entire product lifecycle. As a Product Operations Manager, you'll play a pivotal role in shaping how our product teams operate. You'll lead high-impact initiatives within the product organization and influence our most critical cross-functional partnerships. You'll also be embedded directly with a product team, acting as a trusted partner in unlocking efficiency and clarity. This is a high-visibility role for someone who thrives in dynamic environments, loves solving complex problems, and is passionate about enabling product teams to do their best work.

Requirements

• Bachelor's Degree preferred.
• 5-7 years of relevant work experience.
• Skills in Agile Methodology, Change Management, Product Management, and Product Operations.

Responsibilities

• Serve as a business leader who drives change management, iterative process improvement, and program management.
• Analyze, understand, create, define, document, iterate on, and evangelize Product Management processes and/or tools.
• Partner with cross-functional teams - including Services, Support, Revenue, Strategy, and Engineering Operations - to collaboratively design and align on processes and tools required by Product Management to function effectively and efficiently.
• Drive adoption and adherence to new processes with empathy, clarity, and strategic influence/influence without authority.
• Contribute to the Operations team strategy and planning.
• Exercise independent judgement and discretion in matters of significance.
• Manage work priorities independently.
• Serve as a resource for colleagues with less experience.
• Be available for occasional early morning or evening meetings with international colleagues.
• Other duties and responsibilities as assigned.

Benefits

• Comcast provides best-in-class Benefits to eligible employees.
• An array of options, expert guidance, and always-on tools to support employees physically, financially, and emotionally.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Telecommunications
• Education Level: Bachelor's degree