DexCom-posted 3 months ago
$122,500 - $204,100/Yr
Full-time
Hybrid • San Diego, CA
5,001-10,000 employees
Miscellaneous Manufacturing

As a Product Operations Manager for Analytics and Insights, you will define and measure product outcomes, drive continuous improvement, and operate and enable at scale. You will build and maintain analytics systems and dashboards that track product outcomes and customer impact, partner with PMs, R&D - Data Science, and IT to drive towards outcome-centric metrics, and help align leading product metrics with broader business KPIs. You will also surface trends, risks, and opportunities, deliver data-driven insights for planning, prioritization, and post-release reviews, and drive analytics infrastructure and tooling while codifying best practices into playbooks.

  • Build and maintain analytics systems and dashboards that track product outcomes and customer impact.
  • Partner with PMs, R&D - Data Science, and IT to drive towards outcome-centric metrics.
  • Track delivery velocity, feature adoption, and user impact.
  • Help align leading product metrics with broader business KPIs.
  • Help Product Managers level up in the use of outcomes, improving the methodology and approach.
  • Surface trends, risks, and opportunities.
  • Deliver data-driven insights for planning, prioritization, and post-release reviews.
  • Drive analytics infrastructure and tooling.
  • Codify best practices into playbooks.
  • Coordinate and communicate with cross-functional partners to stay aligned on product metrics.
  • Typically requires a Bachelor's degree and a minimum of 8-12 years of related experience.
  • At this level a graduate degree may be desirable with 4 years of related experience.
  • Strong background in analyzing data that impacts decisions and outcomes.
  • Strong facilitation and change management skills.
  • Experience with BI reporting and visualization tools (e.g. Tableau, Pendo, Power BI, Looker, etc.).
  • A front row seat to life changing CGM technology.
  • A full and comprehensive benefits program.
  • Growth opportunities on a global scale.
  • Access to career development through in-house learning programs and/or qualified tuition reimbursement.
  • An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.
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