Product Operations Lead

TransUnion • Chicago, IL

79d • $100,100 - $150,000 • Hybrid

About The Position

At TransUnion, we strive to build an environment where our associates are in the driver's seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day. Come be a part of our team - you'll work with great people, pioneering products and cutting-edge technology. As part of Marketing Solutions, you'll work alongside Product, Strategy, Operations, Delivery and Product Excellence teams to shape a scalable, customer-centric product organization.

Requirements

• Bachelor's degree.
• 7+ years of experience.
• Proven experience supporting cross-functional product teams through end-to-end product development lifecycles, ideally within complex or enterprise-level environments.
• Strong understanding of PDLC (Product Development Lifecycle) methodologies and the ability to operationalize new frameworks or tools across diverse stakeholder groups.
• Experience driving process adoption across product and engineering acting as a central point of coordination.
• Proficient in using Jira, Atlassian intelligence, and workflow automation tools to optimize product processes and drive faster, more efficient delivery.

Responsibilities

• Support and drive operational rigor across the PDLC (product development lifecycle) from ideation to tech preview.
• Drive visibility and consistency across product teams, enabling leadership to make faster, more informed decisions.
• Elevate the overall product operating model, ensuring it scales with the needs of the business and product portfolio.
• Serve as key liaison between Marketing Solutions Product teams and Global Solution Product Excellence teams to assure new Best in Class product development practices are adopted and communicated.
• Foster a culture of continuous improvement by identifying operational gaps and leading change initiatives to close them.

Benefits

• Flexible time off for exempt associates
• Paid time off for non-exempt associates
• Up to 12 paid holidays per year
• Health benefits (including medical, dental, and vision plan options and health spending accounts)
• Mental health support
• Disability benefits
• Up to 12 weeks of paid parental leave
• Adoption assistance
• Fertility planning coverage
• Legal benefits
• Long-term care insurance
• Commuter benefits
• Tuition reimbursement
• Charity gift matching
• Employee stock purchase plan
• 401(k) retirement savings with employer match
• Access to TransUnion's Employee Resource Groups

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Administrative and Support Services
• Education Level: Bachelor's degree