Product Operations Intern - State Relations

CSBS • Washington, DC

5d • Hybrid

About The Position

The Product & Solutions Intern will contribute to the ongoing modernization of the NMLS platform by supporting critical operational and data-validation activities. In this role, the intern will work closely with the Product & Solutions State Relations team to execute a multi-state license requirement checklist conversion project. This internship provides hands-on experience with state regulatory frameworks, large-scale system implementation, and cross-functional product operations within a mission-driven organization.

Requirements

• Currently pursuing an undergraduate degree in business, accounting, economics, political science, public policy, or a closely related discipline.
• Experience in information technology, regulatory compliance, financial services, banking, or similar.
• Communication Skills: Strong verbal and written communication abilities, including the capacity to clearly document work, present findings, and communicate information in a concise and well-organized manner.
• Research & Analytical Skills: Ability to interpret, analyze, and structure complex information; strong attention to detail and commitment to data accuracy.
• Results Orientation: Demonstrated ability to work efficiently in a fast-paced environment, manage time effectively, and meet deadlines consistently.
• Planning & Organizational Skills: Ability to prioritize and manage multiple tasks or projects simultaneously while maintaining high-quality deliverables.
• Due to the nature of CSBS’s business in support of state financial services supervision, all CSBS employees have the potential of interacting with confidential information related to the supervision of financial services companies (“Confidential Supervisory Information”). As a result, in addition to general business conflicts of interest, all CSBS employees are expected to disclose conflicts of interest in financial services companies on at least an annual basis and to proactively avoid such conflicts.
• Protect the confidentiality, integrity, and availability of CSBS information and information systems in accordance with CSBS policies and procedures.
• Candidate must be in the DC area and able to work in the CSBS office as needed.

Responsibilities

• Transcribe and structure regulatory data in an accurate manner.
• Coordinate with state regulatory partners to verify information.
• Identify, document, and escalate system issues or defects to project owners.

Benefits

• Commuter benefits
• comprehensive benefits package
• flexible hybrid work environment
• inclusive culture

What This Job Offers

• Career Level: Intern
• Number of Employees: 51-100 employees