Product Operations Coordinator

Ford • Dearborn, MI

7d

About The Position

Lead Stakeholder Management: Navigate a broad spectrum of leadership and working levels, managing diverse perspectives to build consensus, drive alignment, and ensure transparency on product priorities and progression. Drive Project Execution: Coordinate the end-to-end product lifecycle—from initial ideation through iteration—by tracking timelines, milestones, and deliverables for the Digital Cabin team. Facilitate Cross-Functional Collaboration: Partner with engineering, design, and business to gather requirements, align scopes, and streamline communication channels across the organization. Optimize Processes: Implement and maintain project management standards and agile methodologies to increase team consistency, efficacy, and alignment. Manage Tools & Data: Own the Jira environment and roadmap management, curating dashboards to track product metrics, PI (Program Increment) plans, and progress toward business goals. Enable Continuous Improvement: Proactively identify operational bottlenecks and intake improvement ideas to foster a culture of innovation and agility within the product team. Established and active employee resource groups

Requirements

• Bachelor's Degree
• 2+ years of experience in project coordination, operations, or a similar role within a product-centric organization
• 2+ years of experience navigating complex, matrixed organizations and successfully influencing cross-functional partners without direct authority
• Exceptional interpersonal and communication skills, with a proven ability to translate complex technical updates into clear, actionable insights for diverse audiences
• 2+ years of experience using Jira and other project management tools (e.g., Jira, Airtable, Asana, Monday)
• 1+ years of experience working with product metrics, KPIs, and dashboard creation

Nice To Haves

• Experience in Product Operations or a Product Manager support role
• An understanding of the automotive or connected services industry
• Certifications in project management (e.g., CAPM, PMP) or agile methodologies

Responsibilities

• Lead Stakeholder Management
• Drive Project Execution
• Facilitate Cross-Functional Collaboration
• Optimize Processes
• Manage Tools & Data
• Enable Continuous Improvement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees