Product Operations Analyst

Rockstar • San Francisco, CA

98d

About The Position

Rockstar is recruiting for a fast-growing, technology-led company that is transforming the way global talent builds in the U.S. Our client is dedicated to serving the world’s best and brightest in the startup and technology industry, with a focus on innovation, operational excellence, and customer impact. The team is passionate about startups, founders, and technology in areas undergoing major transformation, such as artificial intelligence, robotics, biotech, manufacturing, and aerospace. The Product Operations Analyst will optimize product development and delivery processes, accelerating the company’s ability to serve top talent in the startup and technology sectors. This individual will be the backbone that ensures legal and sales teams can move quickly while maintaining the precision required to make a significant impact on customers’ lives.

Requirements

• Operational experience, particularly within a startup.
• Attention to detail, especially in identifying and designing processes.
• Desire to learn how to build and use new AI-enabled technology products and automate processes.
• Interest in business immigration and visa preparation.
• Demonstrated high agency in independent project management.
• Passion for startups, founders, and technology, especially in rapidly evolving fields.

Nice To Haves

• Previous startup experience.
• Previous immigration experience or a legal background (not required).

Responsibilities

• Preparing and managing multiple customer visa application work products simultaneously, requiring excellent project management skills.
• Establishing metrics and monitoring systems to continuously measure and improve product development and process performance.
• Developing and maintaining comprehensive quality gates throughout the customer application preparation lifecycle.
• Collaborating with engineering and design to gather necessary information and documentation, maintaining clear communication throughout the process.
• Serving as the operational liaison between legal operations, engineering, design, and sales teams.
• Contributing to the continuous improvement of the document preparation platform and internal processes based on customer feedback and operational insights.

Benefits

• Visa sponsorship is provided.
• Competitive base salary and equity, scaling with experience.
• Health, dental, vision, and 401k benefits.
• Equipment/office stipend.
• Bi-annual team off-sites in exciting locations.
• Hybrid arrangements are possible.

What This Job Offers

• Job Type: Full-time
• Number of Employees: 1-10 employees