Product Operations Analyst

Core Weave • New York, NY

70d • $165,000 - $242,000 • Hybrid

About The Position

At CoreWeave, a leader in AI cloud platforms, we are seeking a Product Operations Analyst. In this role, you will join the Technology Strategy and Operations team, focusing on the customer and growth programs. Your work will directly impact CoreWeave's growth strategy and roadmap and help build first class customer experiences. As the Product Operation Analyst, your primary responsibility will be to lead the development of high value customer and growth programs to support the overall strategic goals of CoreWeave. You will develop design and launch customer and growth programs that build customer loyalty and growth and provide insights about the customer needs and the market, ensuring CoreWeave remains at the forefront of the AI Hyperscaler market. Collaborating closely with product and go to market teams, you will guide the customer experiences and growth strategies maintaining a balance between cutting-edge technology, user-friendliness, and market viability.

Requirements

• Proven experience (5+ years) in product strategy, product management or product operations, preferably with a focus on AI, ML, Cloud and SaaS technologies.
• Good understanding of the AI and ML technology landscape, including current trends and potential future directions.
• Strong leadership and communication skills, with the ability to drive product vision and strategy across diverse teams.
• Excellent analytical and problem-solving abilities, with a track record of making data-informed decisions.
• Bachelor's in Computer Science, Engineering, Business, or a related field, with a strong understanding of machine learning concepts.

Nice To Haves

• Experience in customer and growth programs (e.g. customer advisory boards).
• Experience in designing customer sentiment and experience programs, processes and metrics.
• Experience in collaborating with go to market teams rolling out successful growth programs.

Responsibilities

• Lead the development of high value customer and growth programs.
• Support the overall strategic goals of CoreWeave.
• Develop design and launch customer and growth programs that build customer loyalty.
• Provide insights about customer needs and the market.
• Collaborate closely with product and go to market teams.
• Guide customer experiences and growth strategies.

Benefits

• Medical, dental, and vision insurance - 100% paid for by CoreWeave.
• Company-paid Life Insurance.
• Voluntary supplemental life insurance.
• Short and long-term disability insurance.
• Flexible Spending Account.
• Health Savings Account.
• Tuition Reimbursement.
• Ability to Participate in Employee Stock Purchase Program (ESPP).
• Mental Wellness Benefits through Spring Health.
• Family-Forming support provided by Carrot.
• Paid Parental Leave.
• Flexible, full-service childcare support with Kinside.
• 401(k) with a generous employer match.
• Flexible PTO.
• Catered lunch each day in our office and data center locations.
• A casual work environment.
• A work culture focused on innovative disruption.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree