Product Manager with AWS & GenAI

San R&D Business Solutions LLCAlameda, CA
2d

About The Position

We are looking for a Techno-Functional Lead who will serve as the primary bridge between business stakeholders and technical teams. This role owns end-to-end communication with business users, leads customer application support, and drives successful implementations leveraging AWS and Generative AI technologies.

Requirements

  • 5+ years in Techno-Functional roles such as Product Manager or Business Analyst
  • 5+ years managing technical projects end-to-end
  • 4+ years working on Cloud and GenAI projects

Responsibilities

  • Act as the single point of contact for all business team communications
  • Understand, analyze, and translate business requirements into functional and technical specifications
  • Drive regular stakeholder updates, status reporting, and expectation management
  • Own end-to-end support for customer-facing applications
  • Manage incident resolution, root cause analysis, and continuous improvement initiatives
  • Ensure SLAs, uptime, and performance metrics are consistently met
  • Lead application implementations, enhancements, and roll outs
  • Coordinate with cross-functional teams including Development, QA, and DevOps
  • Oversee UAT, deployments, and post-release support activities
  • Design and support solutions on AWS including Amazon EC2, S3, Lambda, and AWS GenAI services
  • Ensure best practices in scalability, reliability, and cost optimization
  • Identify opportunities to leverage Generative AI in business processes and applications
  • Collaborate with technical teams to integrate AI-driven features
  • Support use cases using Amazon Bedrock and related AI tooling
  • Communicates effectively with internal teams and external stakeholders via verbal, email, and instant messaging channels
  • Builds and maintains productive relationships across teams
  • Provides and receives constructive feedback during reviews
  • Troubleshoots and resolves issues efficiently with a structured, analytical mindset
  • Prior experience working in Agile/Scrum environments
  • Proficient with project tracking tools such as Jira or Azure DevOps
  • Proactive in providing regular updates and diligent in carrying out responsibilities
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