Product Manager, Work Management Platforms

Coinbase Careers Page

4d • Hybrid

About The Position

Ready to be pushed beyond what you think you’re capable of?
At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.
To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.
Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
We’re looking for a Product Manager to drive Coinbase’s work execution and collaboration platforms portfolio—including Jira, Linear, Asana, Slack, and emerging tools—and to lead the optimization of how work is planned, communicated, tracked, and delivered across Coinbase. You’ll define the strategy, roadmap, and governance for this ecosystem, ensuring our task and communication platforms operate as a cohesive, scalable system that balances team autonomy with organizational alignment, reduces context switching and noise, and improves both delivery transparency and focus time.

Requirements

• Proven experience owning or driving a portfolio of work management and/or collaboration platforms (e.g. Jira, Linear, Asana, Slack), including strategy, governance, and cross‑tool standards for different team contexts and methodologies.
• Track record of driving measurable improvements in team productivity, cycle time, delivery predictability, or collaboration health through changes to tools, workflows, and behaviors.
• Experience working with diverse personas (engineers, designers, product managers, operations, support) and high empathy for their day‑to‑day workflows, enabling you to design solutions that genuinely improve their experience.
• Demonstrated ability to influence without authority, driving adoption of new tools and practices across skeptical or change‑resistant teams and leaders.
• Data‑driven approach to decision making; comfortable defining KPIs, building or partnering on dashboards, analyzing workflow and collaboration metrics, and presenting insights and tradeoffs to leadership.
• Excellent product writing and stakeholder communication; your documentation, PRDs, and guidance remove ambiguity, codify paved paths, and enable scalable self‑service.

Nice To Haves

• Technical background or experience working closely with engineering teams, with an understanding of the software development lifecycle, DevOps practices, API integrations, and workflow automation tools.
• Deep experience with Slack administration, APIs, workflow/automation, and app integrations—ideally including AI‑powered features (e.g., intelligent routing, summarization, task extraction, or predictive insights).
• Hands‑on experience with knowledge management and enterprise search platforms (e.g., Glean, Confluence, Notion) and shipping automations, integrations, and bots that measurably reduce toil.
• Track record of managing collaboration and work management tools at scale (5–10k+ users) across remote and globally distributed teams.

Responsibilities

• Own the strategy, roadmap, and governance for Coinbase’s collaborative work management (CWM) and collaboration platforms (Jira, Linear, Asana, Slack, etc.), ensuring they operate as a cohesive ecosystem that balances team autonomy with organizational alignment, reduces context switching, and improves execution speed and visibility.
• Lead structured discovery with Engineering, Product, Design, Operations, and other teams to identify workflow bottlenecks and collaboration friction. Define metrics and dashboards for velocity, delivery predictability, collaboration health, and documentation/search adoption, and use these insights to refine execution models and platform investments.
• Define and evolve an async‑first collaboration model that reduces low‑value chatter, improves signal‑to‑noise ratio, and connects conversations to the right work artifacts (tickets, docs, dashboards) across tools. Partner with enterprise search and knowledge platforms (e.g., Glean, Confluence/Docs, internal portals) to make “search before asking” the default behavior.
• Create and maintain a cross-platform center of excellence for work management and collaboration, with clear standards, paved paths, training, and governance across Jira, Linear, Asana, Slack, and related tools. Design “Day One” onboarding for Slack and work management that guides new employees to essential channels, projects, and playbooks, accelerating time‑to‑productivity.
• Lead change management and enablement for new tools, standards, and process changes, ensuring smooth transitions with minimal disruption and clear, opinionated documentation that helps teams adopt paved paths.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed