Product Manager, Vice President - Virtual Assistant
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About The Position
You enjoy deeply understanding customer needs and building solutions to best meet their needs, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager, Vice President - Live Help in Help Product you are an integral part of the team that innovates new product offerings and solutions to continuously improve our Employee and Help Specialist experience. As a product manager in the team, you are responsible for acting as the voice of the customer, identifying opportunities and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful delivery and launch of products, gather feedback, and ensure top-tier customer experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
