Product Manager, Vice President - Talent Acquisition

JPMorgan Chase • Wilmington, DE

101d

About The Position

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate. As a Product Manager, Vice President in Talent Acquisition, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. You will be responsible for acting as the voice of the customer and developing profitable products that provide customer value. You will utilize your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier experiences. You will collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations, drive and optimize the talent acquisition process, leveraging business intelligence to inform business strategy and personalization efforts. You will work independently to gather and analyze data, ensuring that insights are effectively integrated into the product roadmap.

Requirements

• 5+ years of experience in product management, with a focus on customer lifecycle or related areas
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Proven track record of successfully launching and managing products that drive customer engagement and retention
• Strong analytical skills and experience with data-driven decision-making
• Excellent communication and interpersonal skills, with the ability to influence and collaborate with cross-functional teams
• Experience with agile development methodologies and tools including Jira
• Passion for understanding customer needs and delivering exceptional user experiences

Nice To Haves

• Demonstrated prior experience working in a highly matrixed, complex organization
• Experience in developing and implementing personalization strategies
• Ability to adapt to changing priorities and manage multiple goals simultaneously
• Knowledge of UX principles to ensure that personalization efforts enhance the overall user experience

Responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Work closely with engineering, design, marketing, and customer support teams to ensure successful product development and launch
• Gather and analyze customer feedback and data to inform product decisions
• Use customer insights to drive continuous improvement and innovation
• Define and track key performance indicators (KPIs) to measure the success of customer lifecycle initiatives
• Use data to make informed decisions and optimize strategies
• Communicate product vision, strategy, and progress to stakeholders at all levels of the organization
• Build consensus and alignment around product goals
• Mentor and guide junior product managers and team members
• Foster a culture of collaboration, innovation, and excellence within the product team
• Apply technical expertise to work with engineering and application configuration teams, driving innovative product solutions, shaping product architecture, and ensuring seamless integration of new features

What This Job Offers

• Career Level: Senior
• Industry: Credit Intermediation and Related Activities