Product Manager V Premium Billing ORMB

Kaiser Permanente • Pleasanton, CA

82d

About The Position

This technical/functional leader role is primarily responsible for defining product strategy, vision, and product roadmaps from ideation to launch for complex products, and making decisions on new products or enhancements to bring to market. This includes leading the development of product enhancements based on validated learnings, serving as a lead facilitator and consultant for product teams and diverse stakeholder groups across the organization, and partnering with operations teams and market stakeholders to support product adoption. This role is also responsible for leading internal and external discovery for new and existing products, identifying best in class marketplace innovation, driving prototyping and validation with end users, ensuring learnings are funneled to product roadmaps, overseeing efforts to track outcomes and key performance indicators, and leading and overseeing product team members to solve user problems on complex issues.

Requirements

• Bachelors degree in Computer Science, Business Administration, Information Systems Management, Data Analytics, Engineering, Social Science, or related field.
• Minimum eight (8) years experience in product management, project management, IT consulting, product development or support, business/system analysis, or a directly related field.
• Minimum three (3) years experience working in product management, including product discovery and developing short-term and long-term product strategies.
• Minimum three (3) years experience working with agile teams, including familiarity with scrum ceremonies and agile best practices.
• Minimum two (2) years experience in strategic planning and building product roadmaps.
• Minimum three (3) years experience in a leadership role with or without direct reports.

Responsibilities

• Conducts or oversees business-specific projects by applying deep expertise in subject area.
• Promotes adherence to all procedures and policies.
• Develops work plans to meet business priorities and deadlines.
• Determines and carries out processes and methodologies.
• Coordinates and delegates resources to accomplish organizational goals.
• Partners internally and externally to make effective business decisions.
• Solves complex problems and escalates issues or risks as appropriate.
• Monitors progress and results, recognizing and capitalizing on improvement opportunities.
• Evaluates recommendations made and influences the completion of project tasks by others.
• Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders.
• Communicates information and provides advice to drive projects forward.
• Influences team members within assigned unit and listens and responds to performance feedback.
• Adapts to competing demands and new responsibilities.
• Provides feedback to others, including upward feedback to leadership and mentoring junior team members.
• Creates and executes plans to capitalize on strengths and improve opportunity areas.
• Adapts to and learns from change, difficulties, and feedback.
• Defines product strategy and vision, and develops product roadmaps from ideation to launch for complex products.
• Evaluates potential business process changes, system impacts, and flow concepts to determine the viability of implementing desired enhancements.
• Provides an end-to-end holistic view of how specific business processes and internal system configurations impact the user experience.
• Leads the development of business cases for new products, improvements to existing products, and/or business ventures.
• Defines, manages, and avoids technical debt as appropriate.
• Leads the development of product enhancements based on validated learnings.
• Ensures documentation clearly communicates customer/stakeholder needs to the product team.
• Works with senior team members to clarify features and requirements as necessary.
• Serves as a lead facilitator and consultant for the product team and diverse stakeholder groups across the organization throughout the product management life cycle.
• Drives the resolution of inter-squad, cross-product and external dependencies, roadblocks and constraints.
• Partners with operations teams and market stakeholders to support product adoption.
• Coordinates training efforts to build readiness for production support and operational readiness teams.
• Leads feature demos for key stakeholders.
• Provides product expertise, peer training, and consultation as appropriate.
• Ensures adherence to enterprise compliance standards and manages technology risks as appropriate.
• Leads internal and external discovery for new and existing products by partnering with key stakeholders to identify business needs.
• Identifies best in class marketplace innovation.
• Drives prototyping and validation with end users with support from UX design and research, engineering, and other stakeholders as appropriate.
• Ensures learnings are funneled to the product roadmap.
• Oversees the tracking of key performance indicators by defining and tracking KPIs and performance metrics.
• Reviews analytical dashboards and assesses and verifies KPI alignment.
• Leads the development and maintenance of ad hoc reports, status updates, and presentation decks for key stakeholders.
• Leads and oversees product team members to solve user problems for complex issues by prioritizing the work backlog.
• Serves as a lead partner on competitive and user research/testing, experimentation, and/or design thinking initiatives.

What This Job Offers

• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree