Product Manager, Upmarket & Integrations

Heidi Health•San Francisco, CA

About The Position

Integrations are the circulatory system of Heidi — the invisible infrastructure that lets our AI exoskeleton breathe inside the world’s most complex health systems. We’re looking for a Product Manager – Regional Integrations to own how Heidi connects, scales, and embeds across the regional healthcare ecosystem in Europe. You'll own the end-to-end integration roadmap for your region: from enterprise EMR depth (Epic, Cerner, etc.) to mid-market breadth, balancing customer outcomes with commercial targets. You'll work closely with our global platform team in Australia while driving regional execution with sales, engineering, and design partners. This isn't just about connecting systems - it's about transforming integrations into seamless, delightful clinical experiences that become Heidi's competitive moat in your market.

Requirements

3-5+ years PM experience in platform, API, or integration-heavy products - product ownership, not BA/consultant roles.
Healthcare + interoperability expertise - years in healthtech with hands-on FHIR, HL7, or similar standards. You understand clinical workflows AND can dissect API docs.
Technical foundation - ideally ex-engineer. Comfortable discussing auth flows, data models, and integration architecture.
Customer-centric with UX sensibility - driven by clinician outcomes, not just technical completion. "Make Heidi feel like part of the EMR" is your north star.
Commercial and stakeholder savvy - you balance revenue impact with customer needs, and thrive with competing priorities from sales, enterprise customers, and platform teams.

Nice To Haves

Regional EMR experience (Epic, Cerner, MediTech, EMIS, Sytem1, etc.)
Enterprise healthtech implementations with hospitals/health systems

Responsibilities

Own the regional integration roadmap end-to-end - enterprise deals, mid-market expansion, and local compliance requirements.
Drive customer discovery with clinicians, practice managers, and health systems to deeply understand integration pain points and workflow needs.
Partner with regional sales and GTM to respond to pipeline demands - POCs, RFPs, and implementations that unlock revenue.
Collaborate with the global platform team to leverage reusable SDK components while contributing improvements back to the platform.
Work closely with Engineering and Design to deliver integrations that are technically sound AND provide exceptional clinician experiences.
Balance competing priorities across enterprise depth, mid-market breadth, and platform extensibility with clear communication to stakeholders.
Measure success through commercial impact - integrated market share, practice tier penetration, and customer experience (UMUX-lite 4+).