Product Manager (Tech Specialist 2) - Tysons, VA

M.C. Dean, Inc•Tysons, VA

About The Position

M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nation’s most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 7,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration. Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values—agility, expertise, and trust—we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries. We design, develop, deploy and manage software which extends, manages, and integrates the OT solutions we deploy with our customer’s business systems. The software we develop orchestrates critical business processes for our customers and automates data flow to form their enterprise systems. The focus of this position is driving delivery of the software we build for our customers throughout the entirety of the Software Development Life Cycle. The successful candidate will have a keen ability to research, empathize with, and translate user needs into prioritized, clearly defined product requirements that are understandable by technical and business teams.

Requirements

Applicants selected will be subject to a government security investigation and must meet eligibility requirements, including U.S. Citizenship, for access to classified information; ability to obtain a TS/SCI with Polygraph is REQUIRED
High School Diploma with 8+ years of progressive experience in product management and software delivery, or Bachelors Degree with 0 years.
Proven track record of successfully launching and managing complex software products.
Strong understanding of application lifecycle management systems, such as Atlassian Jira (and related components), Azure DevOps, GitLab, etc. to manage, monitor, and report on software development project status and performance.
Working knowledge and hands-on experience with MS Azure and cloud services and technologies, including compute, database, storage, network virtualization, and security services.
Working understanding of network infrastructure, concepts of operation, and protocols such as TCP/IP, DNS, DHCP, SNMP, Syslog, etc.
Demonstrated time management and organization skills while working in a fast-paced, multidiscipline team environment.
Strong analytical and problem-solving skills.
Strong communication (oral and written) skills.
Proficiency with workflow and lifecycle management systems (e.g. Atlassian Jira).

Responsibilities

Assist with the end-to-end product lifecycle from concept to implementation.
Capture, document, and communicate customer needs, translating requirements into features and user stories and drive the technical team’s understanding of requirements.
Assist with the definition and prioritization of product roadmaps to best meet the needs of a diverse set of internal and external stakeholders throughout the organization and across our customer set.
Collaborate with engineering teams to define product requirements and ensure timely product delivery.
Manage product backlog, prioritize features, and work with technical and project stakeholders to make trade-off decisions.
Lead day to day software operations, managing productivity to ensure release targets are consistently met by managing work assignments, balancing resources, and remediating blocking conditions.
Create, manage, and maintain detailed and accurate system documentation, including design and configuration plans, design diagrams, task-oriented procedures, operations and maintenance plans, etc.
Assist with planning and conduction of user testing (UAT).
Establish KPIs, identify gaps, and improve performance and adoption of the products we deliver.
Co-lead product demos, training sessions, and other activities to support internal and external stakeholders.

Benefits

A collaborative team inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust.
An opportunity to lead and build a business with the support of an industry-leading firm that has been in business for 75 years.
Investment in your skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement.
Open and transparent communication with senior leadership as well as local office management.
A competitive salary
Medical, dental, vision, life, and disability insurance
Paid time off
Tuition reimbursement
401k Retirement Plan
Military Reserve pay offset
Paid maternity leave