Product Manager Tech Products

Mercury Insurance Services, LLC

76d • $92,154 - $174,681

About The Position

The Product Manager will drive discovery, experimentation, vision, strategy, and delivery across one of our many technical products. Our technical products cover the entire insurance value chain, enabling frictionless customer and agent experiences during shopping, quoting, servicing, and claims processing. They also enable our users to create, modify, and underwrite our insurance products.

Requirements

• Bachelor's degree in business, computer science, engineering, or equivalent practical experience in product management.
• 3+ years product management and/or product design.
• 3+ years managing complex initiatives from initiation to completion using product management processes and best practices.
• Experience in defining and implementing product metrics to track performance and success.
• Experience handling all stages of product delivery.
• Experience representing various customers and stakeholders during planning.

Nice To Haves

• Property & Casualty (P&C) insurance experience.

Responsibilities

• Identify and understand user needs by conducting research.
• Participate in assumption mapping and work with Design, Product Analytics, and Engineering to run experiments.
• Capture and document enhancement requests in the backlog and work with requestors to identify the root problem their enhancement requests are addressing.
• Gather basic inputs used to score problems and opportunities and help prioritize which problems or opportunities to address.
• Participate in opportunity mapping for prioritized problems and opportunities to identify potential solutions.
• Develop and evangelize a product strategy and 1 year roadmap, aligned with the overall portfolio.
• Understand the target outcomes and business cases for your product area, and build roadmaps and requirements focused on delivering value.
• Leverage story mapping and various splitting techniques to break prioritized initiatives down into impactful epics and stories to deliver incremental value as quickly as possible.
• Collaborate with multiple functions to ensure breakdown can be efficiently implemented.
• Coordinate with engineering to create the list of stories and epics to be included in each sprint based on priority, effort, capacity, and dependencies.
• Draft excellent epics and stories with comprehensive, clear, and concise information and strong acceptance criteria.
• Lead refinement and answer questions as needed.
• Track sprint progress and notify stakeholders of delays.
• Work with peers and cross functional teams to unblock dependencies or escalate.
• Work with Product Analytics to identify UI and API driven events that help the team understand user experience and adoption, and document tracking needs within user stories and epics.
• Prepare release notes, update living documents, and answer questions during rollout as needed.

Benefits

• Competitive compensation.
• Flexibility to work from anywhere in the United States for most positions.
• Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours).
• Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus).
• Medical, dental, vision, life, and pet insurance.
• 401 (k) retirement savings plan with company match.
• Engaging work environment.
• Promotional opportunities.
• Education assistance.
• Professional and personal development opportunities.
• Company recognition program.
• Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees