Product Manager - Student Billing

Veracross • Wakefield, MA

90d • Remote

About The Position

As a Student Billing Product Manager at Veracross, you will lead the strategy and execution for the student billing platform, which supports K-12 private schools in managing tuition, fees, and family payments. You'll work closely with customers, internal stakeholders, and cross-functional teams to deliver user-centric billing solutions that enhance both operational efficiency and the family payment experience.

Requirements

• Experience in product management, preferably in a SaaS environment
• Strong understanding of billing systems and payment processing
• Ability to conduct market research and customer discovery
• Excellent collaboration skills with cross-functional teams
• Strong analytical skills to interpret data and make informed decisions
• Experience in regulatory compliance related to billing and payments

Nice To Haves

• Experience in K-12 education technology
• Familiarity with user experience (UX) design principles
• Knowledge of financial regulations affecting billing systems
• Experience with agile product development methodologies

Responsibilities

• Lead product strategy, planning, and execution for the student billing platform
• Define and prioritize product roadmap and requirements through market research and customer discovery
• Collaborate with UX, engineering, and business teams to deliver intuitive, compliant, and scalable billing features
• Analyze and respond to stakeholder feedback, usage data, and business metrics to guide product decisions
• Ensure regulatory compliance and reduce billing/payment risk exposure
• Optimize user experience for school business offices and families making payments
• Track KPIs, report on product performance, and adapt strategy based on measurable impact
• Support customer success, GTM, and support teams with training and documentation
• Drive continuous improvement across billing workflows, integrations, and automation

Benefits

• Health insurance
• 401k plan
• Paid time off
• Professional development opportunities
• Flexible working hours

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Publishing Industries
• Education Level: Bachelor's degree
• Number of Employees: 101-250 employees