Product Manager – Small Business Card Lend & Spend Growth, Vice President

JPMorgan Chase & Co. • Wilmington, DE

15h

About The Position

Join us to shape the next generation of Small Business Card experiences. You’ll
build innovative features that help customers spend confidently and access
credit responsibly.

As a Product Manager within our Small Business Credit Card portfolio, you will
lead Lend & Spend growth strategy. This role will focus on designing and
delivering innovative capabilities that unlock incremental customer spend, and
drive lending growth while balancing credit risk and regulatory requirements.

In this role you will blend analytical rigor and cross-functional leadership to
drive measurable growth through test-and-learn experimentation and scalable
product enhancements.

Requirements

• Bachelor’s degree or equivalent experience.
• 5+ years of product management experience.
• Experience working with credit card products.
• Experience building and executing A/B tests or pilot programs at scale.
• Ability to translate analytics into business narratives for executive stakeholders.
• Proven track record of influencing across matrixed organizations.
• Experience working with real-time decisioning systems.

Nice To Haves

• 8+ years in product management in credit cards, lending, or payments.
• Strong understanding of credit lifecycle, utilization dynamics, and risk controls.
• Familiarity with regulatory requirements impacting card products.

Responsibilities

• Define and execute strategies that drive incremental lend and spend growth across small business segments.
• Identify opportunities to increase customer engagement, utilization, and category penetration.
• Translate customer insights and portfolio data into actionable product initiatives.
• Lead development of capabilities such as spend flexibility, contextual prompts, incentives, and real-time messaging and decisioning.
• Partner with product, architecture, and technology to deliver scalable, compliant solutions.
• Design experiments that balance growth and loss tolerance in partnership with credit risk.
• Develop guardrails for exposure, utilization, and customer-level risk.
• Drive alignment with Marketing, Finance, Controls, and Data and Analytics from ideation through launch.
• Build and prioritize a structured experimentation roadmap with clear success metrics.
• Develop measurement frameworks including control groups, lift analysis, and long-term impact tracking.

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
• Additional details about total compensation and benefits will be provided during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees