Product Manager Senior

PNC Bank • Strongsville, OH

6d • $65,000 - $157,300 • Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Product Manager Senior within PNC's ATM organization, you will be based in Strongsville, OH. PNC ATM Banking is a collaborative business segment primarily tasked with delivering high-quality customer experiences through PNC’s ATM network. The group also manages Teller Cash Recyclers, Instant Card Issuance Printers and the PNC ATM Wholesale, Branding, and Outsourcing programs. Within this broader group, ATM Strategy & Product Management manages the vendor composition and functionality delivered through these channels, negotiates business agreements, and delivers reporting to facilitate business decisions across the group. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Requirements

• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
• Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
• Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience.
• Specific certifications are often required.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
• Bachelors

Nice To Haves

• Experience with ATM Hardware Technology
• Business Objectives
• Customer Solutions
• Marketing
• Product Development
• Product Management
• Sales
• Business Acumen
• Collaborating
• Competitive Environment
• Decision Making and Critical Thinking
• Design Thinking
• Effective Communications
• Emerging Technologies
• Innovation
• Knowledge Of Product Line
• Problem Solving
• Producing Results
• Solutions Development

Responsibilities

• Drives business and financial results through the selection, design, development and promotion of new and existing products or experiences utilizing traditional and emerging capabilities in technology, operations, and data analytics to offer customers a differentiated product experience.
• Uses knowledge of emerging technologies to deliver products to customers through all applicable channels.
• Prioritizes and makes decisions regarding product recommendations.
• Develops business case, business plan and roll-out of specific products or experiences.
• Monitors the marketplace to assess product, technology, and market trends to identify a market need or opportunity.
• Recommends new products or enhancements to existing products or experiences and develops and designs innovative features.
• Manages the development, production, roll-out, pricing or promotion of specific products, and recognizes, anticipates and resolves operational and process problems that arise.
• Partners with key stakeholders including sales, marketing, digital channel delivery, and other internal service partners.
• Participates in client-facing and external stakeholder activities to ensure all product offerings or experiences meet strategic goals.
• Develops product-specific marketing initiatives.
• Supports risk management, compliance and audit needs as part of the first line of defense.
• Drives business, financial and customer experience results of new and existing products and recommends modifications in product features and/or marketing to improve results.

Benefits

• PNC offers a comprehensive range of benefits to help meet your needs now and in the future.
• Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
• In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
• To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .

What This Job Offers

• Job Type: Full-time
• Career Level: Senior