Product Manager, Platform, Apple Store Online

Apple • Cupertino, CA

4d

About The Position

Imagine what you could do here! The people here at Apple don’t just create
products — they build the kind of wonder that’s revolutionized entire
industries. It’s the diversity of those people and their ideas that inspires the
innovation that runs through everything we do, from amazing technology to
industry-leading environmental efforts. At Apple, inclusion is a shared
responsibility, and we work together to foster a culture where everyone belongs
and is inspired to do their best work. Here on the Apple Store Online team, we
are responsible for Apple’s largest store. Our main goal is to deliver a
magical, personal digital experience where customers can shop, buy and learn
everything Apple, wherever they are. Each customer should feel like they are our
only customer and our job is to set the bar for the experience they receive. To
run such an extraordinary store, it takes extraordinary people, and we are
looking for someone to help us do extraordinary things. The ASO Platform Product
management team is responsible for the infrastructure and tooling that builds
our e-commerce experience. We are looking for an experienced Product Manage to
lead some of Apple Retail’s most significant growth initiatives. This team is
responsible for building seamless, personalized, and innovative digital commerce
experiences and capabilities for all our online customers. This is a technical
role that links between business, design, and engineering to bring to life
incredible products for our customers.

DESCRIPTION

Working together with key cross functional partners, such as other product
managers, Product Marketing, Merchandising, Digital Content Management,
Engineering, Operations and more, you will help chart a course to evolve our
platform architecture. Your role is to challenge old assumptions, and bring them
flexibility and dynamism that our business teams need to take us into the future
- all while keeping our existing multi-billion dollar business running
flawlessly. Your experience building and scaling complex distributed systems,
will guide critical architecture decisions and drive the adoption of cloud
native patterns, Infrastructure as Code and modern delivery pipelines. Beyond
strategy and roadmaps, you’ll dive into the details and help drive projects
leading cross-functional efforts deliver platform upgrades and optimize our
tools and processes.

Requirements

• 7+ years combined experience in Product Management and Project/Program Management, driving e-commerce or consumer digital experiences.
• Ability to dive into technical details and designs including data platform, CRM, web technologies, large-scale service architectures, and app platforms.
• Ability to communicate effectively, across all levels of the organization, including the ability to communicate technical concepts to non-technical audiences.
• BA/BS in Computer Science or a technical degree, or 7+ years of relevant professional experience.

Nice To Haves

• SaaS experience including CRM tools (e.g. Salesforce, Adobe).
• Experience working with publishing, merchandising, and other key e-commerce systems, with a focus on ensuring scalability, automation and seamless integration to the larger platform.
• Experience working with globally distributed teams, in a multi-lingual/cultural environment.
• Experience working with external partnerships and cross functional teams to drive requirements and align on solutions to provide the best possible customer experience and technology.
• Ability to challenge conventions and debate solutions to identify the best possible outcome for customers.
• Possess strong technical skills with the ability to dive into architecture and designs in order to partner with solution architects and engineering teams.
• Capable of moving from high-level conceptual ideas to detailed, systematically organized plans and implementations.
• Proven ability to translate complex information into concise, and compelling narratives appropriate for different stakeholders, fostering alignment across all organizational levels.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level