Product Manager, Pharmacy Operations

Gifthealth • Columbus, OH

8d • Hybrid

About The Position

At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary We are hiring a Product Manager to support product development within our pharmacy operations. In this role, you will manage and execute individual projects within the broader roadmap. You’ll collaborate closely with Engineering and Operations to translate requirements into clear, actionable work and ensure successful delivery.

Requirements

• 3-5 years of experience in technical product management, preferably in a complex operational or systems-driven environment
• Experience in a startup or fast-paced setting, with the ability to deliver results quickly
• Strong technical understanding and comfort partnering with Engineering teams
• Ability to learn nuanced processes and workflows rapidly
• Experience managing multiple projects at once, with strong organizational and prioritization skills
• Self-starter mentality—comfortable operating with minimal direction while staying aligned with leadership
• Excellent communication skills and an ability to collaborate across teams
• Proficiency in basic data analysis, including interpreting data trends and validating assumptions
• Must be able to sit and/or work at a computer for extended periods of time.
• Must be able to occasionally stand, walk, and move about the office as needed.
• Must be able to use standard office equipment, including a computer, keyboard, mouse, and telephone.
• Must be able to perform repetitive motions throughout the workday, including typing, reading, and reviewing documentation.
• Must be able to communicate effectively with internal and external stakeholders in person, via video conference, and in writing.
• Must be able to work onsite during standard business hours (or hybrid/on-site as applicable).

Nice To Haves

• Preferred experience using GitHub for documentation, issue tracking, or collaborating with Engineering

Responsibilities

• Manage and execute multiple dispensing pharmacy-related product projects
• Work closely with Engineering to run planning sessions, refine requirements, and write development tickets
• Conduct detailed discovery with Operations to understand problems and define solutions
• Create and maintain workflow documentation, product specs, and cross-functional materials
• Support feature launches and hypercare to ensure smooth adoption and operational readiness
• Develop subject matter expertise in dispensing pharmacy operations and the systems that support them
• Communicate project status, risks, and milestones to cross-functional partners

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 51-100 employees