Product Manager - Open Source Developer Experience

JPMorgan Chase • New York, NY

71d

About The Position

Open source is a critical component to the software development lifecycle (SDLC) at JPMorganChase. At JPMC we build with open source, engage with open source forums and communities, and contribute open source code to the upstream repositories of projects we consume. As a Product Manager in the Office of CTO you are an integral part of the team that innovates new product offerings and leads the end-to-end life cycle that encompasses our open source software use at the firm. As a core leader, you are responsible for acting as the voice of the customer – in this case our developers, both internal and external, and developing platforms they use to consume and contribute to open source. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of the products developers use, gather crucial feedback, and ensure top-tier developer experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed our internal and external developer customers' expectations.

Requirements

• 5+ years of experience or equivalent expertise in product management or a relevant domain area.
• Fluent in open source license, open source licensing terms; strong knowledge of fundamental concepts of open source intellectual property legal and licensing concepts; fluent in all things Git and GitHub.
• Understand the fundamentals of Software Bills of Materials, software supply chain, and software security.
• Good organizational and prioritization skills, detail-oriented, strong interpersonal and influencing skills.
• Ability to foster partnerships across lines of business to achieve goals and quality results in high-pressure, rapidly changing environment requiring flexibility and adaptability to changeable directives.
• Excellent written/verbal communication and presentations skills targeting various stakeholders and senior management.
• Advanced knowledge of the product development life cycle, design, and data analytics; proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.

Nice To Haves

• Demonstrated prior experience working in a highly matrixed, complex organization.
• Some experience coding or developing software or working with data-processing languages or tools including Python, SQL, etc.
• Familiarity with contribution tooling, CI/CD tools, and GitHub.
• Sufficient data engineering and Python development skills to help create and improve open source dashboards and reporting.
• Comfortable working in and around the financial services industry; prior experience working in a bank or similar institution strongly preferred.
• Comfortable with the 'working backwards' process, writing PR FAQs, Agile, Jira, Scrum experience.
• Certified Information Systems Security Professional (CISSP) or similar.

Responsibilities

• Drive the execution and realization of the open source roadmap, both around how we consume open source and also how we make and accept contributions.
• Identify, prioritize, and implement open source consumption and contribution Key Performance Indicators, and other metrics using Python or Tableau.
• Develop, implement, and help enforce policies, guidelines, controls, and control procedures related to both the firm's consumption of, and contribution to, open source.
• Curate our open source foundation investment portfolio and maintain support strategies.
• Serve our internal developer customers by fulfilling open source consultation requests.
• Develop and maintain our product strategy and product vision that delivers value to customers.
• Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
• Own, maintain, and develop a product backlog that enables development to support the overall strategic roadmap and value proposition.
• Build the framework and track the product and processes success.
• Be active and visible in the open source community; participate in and speak at open source and developer conferences.

What This Job Offers