Product Manager, One Chase Experience Platform

JPMorgan Chase • Columbus, OH

110d

About The Position

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in One Chase Experience Platform (1CXP), you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Requirements

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Ability to work in a cross matrix environment
• Communicate effectively with cross-functional teams
• Strong communication skills and ability to influence across product, design, and engineering teams
• Experience working in cross-functional teams to drive improvements in how products are built and delivered
• Possess excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at various levels within the organization, effectively guiding group discussions and decision-making processes within the domain context

Nice To Haves

• Demonstrated prior experience working in a highly matrixed, complex organization
• Experience working with Salesforce
• Prior experience partnering with Legal, Risk and Compliance partners to ensure product deliveries & controls

Responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Works with the Area Product Owner to maintain a product backlog that enables development to support the overall strategic roadmap and value proposition
• Engages with the tech team to outline stories and play an active role in understanding how the technology works in order to help troubleshoot and solution
• Works with the line of business (LOB) product teams to coordinate delivery of features/feature set
• Demonstrated ability to confidently present information and ideas to diverse groups, ensuring clarity and engagement
• Supports monthly evening & weekend production releases

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities