Product Manager, Marketing Technology

Delta Air Lines • Atlanta, GA

416d

About The Position

Delta Air Lines is seeking a visionary and strategic Product Manager to lead the development of a newly formed product team within the Marketing Technology and Innovation organization. This role focuses on delivering state-of-the-art marketing capabilities, developing product roadmaps, and establishing product-centric workflows to enhance Delta's marketing initiatives. The Product Manager will drive marketing innovation, collaborate across various teams, and ensure tools and platforms are optimized for exceptional customer experiences and business growth.

Requirements

• Minimum of 7-10 years of experience in product management, with a strong focus on marketing technology or related digital products.
• Proven experience in building and leading product teams, with a track record of delivering successful technology products in a complex, cross-functional environment.
• Strong understanding of marketing technology platforms (e.g. marketing personalization and automation, workflow management, asset management, data management platforms) and their application in large-scale organizations.
• Excellent leadership and team management skills, with the ability to inspire and motivate teams to achieve ambitious goals.
• Strong project management skills, with experience managing multiple projects simultaneously and delivering results in a fast-paced environment.
• Exceptional communication and interpersonal skills, with the ability to effectively articulate product vision and strategy to diverse audiences.
• Strong collaboration skills, with a demonstrated ability to work effectively with cross-functional teams and external partners.
• Consistently prioritizes safety and security of self, others, and personal data.
• Embraces diverse people, thinking, and styles.
• Possesses a high school diploma, GED, or high school equivalency.
• Is at least 18 years of age and has authorization to work in the United States.

Nice To Haves

• Bachelor's degree in Business, Marketing, MIS, Computer Science, or a related field.

Responsibilities

• Build and lead a high-performing product team focused on delivering transformative marketing capabilities while fostering a culture of innovation, collaboration, and continuous improvement.
• Lead the development and execution of a strategic product roadmap for marketing technology capabilities, ensuring alignment with Delta's business goals and customer experience objectives.
• Collaborate closely with Marketing, IT, Digital, and external partners to identify and prioritize marketing capability opportunities that drive business outcomes and enhance customer engagement.
• Communicate product vision, roadmaps, and progress to senior leadership and key stakeholders, ensuring alignment and transparency throughout the product lifecycle.
• Oversee the end-to-end marketing technology product development process, from ideation and requirements gathering to design, development, testing, and deployment.
• Prioritize product features, enhancements, and integrations based on business impact, user needs, and strategic alignment, ensuring that the most valuable initiatives are delivered first.
• Lead retrospectives and other continuous improvement initiatives, leveraging insights and feedback to refine product development processes and team performance.
• Ensure that product solutions are scalable, secure, and deliver a seamless user experience, leveraging Delta's technology ecosystem.
• Stay current with emerging trends in marketing technology and product management, evaluating their potential impact on Delta's marketing capabilities and driving innovation.

Benefits

• Competitive salary, industry-leading profit sharing program, and performance incentives.
• 401(k) with generous company contributions up to 9%.
• Paid time off including vacation, holidays, paid personal time, maternity and parental leave.
• Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits.
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages.
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.
• Domestic and International space-available flight privileges for employees and eligible family members.
• Career development programs to achieve your long-term career goals.
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies.
• Recognition rewards and awards through the platform Unstoppable Together.
• Access to over 500 discounts, specialty savings and voluntary benefits through Delta Perks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Air Transportation
• Education Level: High school or GED