Product Manager Intern
About The Position
About MasterControl: MasterControl Inc. is a leading provider of cloud-based quality and compliance software for life sciences and other regulated industries. Our mission is the same as that of our customers to bring life-changing products to more people sooner. The MasterControl Platform helps organizations digitize, automate and connect quality and compliance processes across the regulated product development life cycle. Over 1,000 companies worldwide rely on MasterControl solutions to achieve new levels of operational excellence across product development, clinical trials, regulatory affairs, quality management, supply chain, manufacturing and postmarket surveillance. For more information, visit www.mastercontrol.com. Role Summary Support active product initiatives and own an AI-focused initiative for our Mx applications. You'll work with your manager and cross-functional partners to deliver customer value.
Requirements
- Demonstrated ability to break down ambiguous problems, communicate clearly, and make data-informed decisions.
- Comfortable working cross-functionally with different teams.
- Working familiarity with product analytics (e.g., funnels, cohorts) and basic SQL or spreadsheet analysis.
- This position is specifically designed for Northeastern University students as part of the university's cooperative education (Co-op) program. Candidates must be enrolled at Northeastern University and eligible to participate in the official Co-op program for the designated term.
- Applicants must be currently authorized to work in the United States on a full-time basis.
Nice To Haves
- Exposure to regulated environments and GxP concepts
Responsibilities
- Map user workflows and pain points using lightweight customer interviews, internal stakeholders, and desk research.
- Synthesize findings into a clear problem statement, target user, and opportunity sizing.
- Review market and competitive solutions and summarize implications for roadmap and positioning.
- Propose 1-3 primary KPIs per problem, including leading indicators and guardrails.
- Partner with Analytics and Engineering to establish baselines and measure success
- Translate problems into solutions with measurable outcomes, explicit scope boundaries, and acceptance criteria.
- Define solution into stories; support a backlog; call out dependencies, risks, and trade‑offs.
- Collaborate with Design and Engineering on solution options; use prototyping or experiments where appropriate.
- Participate in grooming, sprint reviews, and UAT.
- Track and analyze results. Publish a concise results read-out.
- Present outcomes and learnings to Product and Engineering leadership at the end of the internship.
Benefits
- Competitive compensation
- Schedule flexibility
- Fitness clubs (you get paid to have fun and be active!)
- Company parties and employee recognition programs
- Wellness programs (free Fitbit, gym membership and athletic shoe reimbursements, etc.)
- Onsite physician and massage therapist
- Innovation center and gaming rooms at the office
- Much, much more!
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
No Education Listed
