Product Manager II - Data – Revenue Cycle Liaison - Digital and Technology Partners - Hybrid

Mount Sinai Health System•New York, NY

14h•$132,000 - $198,065•Hybrid

About The Position

The Product Mana ger is a key leadership role responsible for defining the direction, delivery, and optimization of data products and services across the enterprise. This role ensures data initiatives meet organizational goals, support key decision-making, and deliver measurable value to a variety of stakeholders including clinical, operational, executive, and academic teams. This role acts as a bridge between Revenue Cycle departments and DTP departments, using data-driven insights to resolve issues, optimize workflows, and ensure compliance with regulations and payer rules as well as alignment with the MSHS strategic plan. Successful Data Product Managers will: Define and drive data-related opportunities in partnership with key stakeholders Translate business and clinical needs into actionable data product strategies Lead delivery of high-quality data pipelines, models, dashboards, and analytics products Act as the connective tissue between data engineering, analytics, and business units Advocate for best practices in data governance, accessibility, transparency, and literacy

Requirements

Six or more years of progressively responsible experience in healthcare analytics or revenue cycle operations. Essential skills include strong analytical, leadership, and communication abilities, as well as proficiency in data analysis, financial management, healthcare coding, and understanding of regulatory requirements.
Experience with the Epic Clarity and Caboodle Data Models
Thorough knowledge of project improvement management processes and project management.
Ability to communicate effectively in both oral and written form. This position requires the ability to interact positively, constructively and effectively with employees, professional staff, community representatives and carriers.
Ability to work independently with follow-through and handle multiple tasks simultaneously.
Ability to work collaboratively and promote team building with a culturally diverse staff and patient/family population.
Must be a motivated individual with a positive and exceptional work ethic.
Knowledge of modern data tools and methodologies (e.g., SQL, data warehouses, data visualization tools) - Preferred
MS Office Suite: Intermediate
Experience with SQL, Tableau, and Productivity tools
Strong verbal and written communication skills, including the ability to synthesize data insights into compelling narratives
Strong stakeholder management across clinical, technical, and business units
Excellent problem-solving and analytical skills
Knowledge of data governance and healthcare compliance considerations

Responsibilities

Lead multi-disciplinary stakeholder teams in the definition, understanding, and aid with the prioritization of data needs that impact decision-making, operations, and outcomes.
Informs the utilization of information system resources and plans, designs, and implements organization wide information systems and technologies as they relate to revenue cycle workflows and strategic goals.
In collaboration with Revenue Cycle, develops and refines revenue cycle metrics to identify trends, revenue leaks, and opportunities for improvement.
Investigate and resolve complex issues related to billing, claims processing, and data discrepancies.
Evaluates data to identify trends and gaps across Revenue Cycle processes.
Uses analysis to make recommendations for improvements and optimization.
Participates in improvement/optimization initiatives.
Define and maintain data product roadmaps, aligning with organizational strategy, regulatory requirements, and user feedback.
Translate complex healthcare challenges into clear data product requirements and problem statements.
Partner with data engineers, analysts, and governance teams to deliver secure, scalable, and high-impact data products.
Conduct data discovery sessions and user research to inform product features and improvements.
Develop business cases that articulate the value of data portfolios and strategies including improved outcomes, cost efficiencies, or risk mitigation.
Manage backlog and project planning to ensure continuous delivery of data solutions.
Track KPIs and success criteria to measure impact, adoption, and ROI of data products.
Champion data quality, governance, and ethical use of data across the organization.
Present to leadership on data products, goals, and strategies.
Performs related duties as assigned or requested.