Product Manager - FACTS Grant & Aid
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About The Position
Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go beyond our benefits package. You’re part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work. FACTS Grant & Aid serves private K–12 schools, scholarship organizations, and state school choice programs nationwide. Our flexible eligibility application and customizable tools streamline the entire process from analysis to awarding. We simplify financial aid, scholarship, and school choice funding, ensuring families can access the best educational opportunities for their students. As the Product Manager, you’ll own the full strategy and roadmap for this critical platform. You’ll lead cross-functional efforts to build a product that is effective, user-friendly, and forward-looking—with thoughtful use of AI and data to improve outcomes. You will engage in customer discovery, validate market problems, identify new business opportunities, and measure and manage product performance. You’ll translate insights into strategy, validate outcomes, and continuously refine the product. Just as importantly, you’ll collaborate across the full FACTS ecosystem to ensure your product integrates seamlessly into the broader experience for families, schools, and partners.
