Product Manager - Employee Digital Experience (Workday)

Abercrombie & Fitch • Columbus, OH

216d

About The Position

We're looking for a strategic and execution-minded Product Manager to lead the design, delivery, and continuous improvement of our global end-to-end digital employee experience, with Workday at the core. In this role, you will shape the roadmap and lead cross-functional teams to deliver seamless, intuitive, and high-impact experiences that enable every associate to thrive—from hire to retire. This is a high-visibility position, partnering deeply with leaders across HR, Store Operations, Distribution Centers, Digital & Tech, Communications, Solutions Delivery, and brands to modernize how our people interact with digital tools and services at work. This role will directly manage a team of 2-3 Product Owners. This job is located at our Global Home Office in Columbus, Ohio.

Requirements

• Bachelor's degree and 6+ years of experience in Product Management, Employee Experience, HR Technology, or a related experience.
• Hands-on experience with Workday HCM—understanding its capabilities, extensibility (e.g., Workday Extend), and its role in enterprise employee experience.
• Strong proficiency in Agile methodologies and Design Thinking with a track record of translating vision into outcomes.
• Demonstrated ability to navigate complexity, build alignment across functions, and deliver meaningful change in large organizations.
• Strong communication and storytelling skills, with a proven ability to engage and influence at all levels.
• A bias for action, user-centric thinking, and a passion for solving real problems through elegant digital solutions.

Nice To Haves

• Experience implementing Workday, especially related to Change Management and Testing.
• Experience with Workday modules like Journeys, Scheduling, Payroll, and Time.
• Familiarity with adjacent platforms like ServiceNow, Microsoft Teams, or digital adoption tools.
• Prior work experience in Retail or distributed work environments.

Responsibilities

• Own the end-to-end product vision for our employee digital experience, centered around Workday HCM, but expanding across the broader HR technology ecosystem.
• Partner with stakeholders across HR, Technology, and the business to define, prioritize, and deliver experiences that are simple, connected, and delightful for associates.
• Translate complex workflows (e.g., onboarding, internal mobility, manager self-service) into frictionless digital journeys using Workday, Workday Extend, and supporting platforms like Microsoft Teams, Viva, and ServiceNow.
• Build and evolve a multi-year roadmap grounded in associate needs, analytics, and enterprise goals.
• Define and measure product success using OKRs and adoption metrics, leveraging Workday Prism and other analytics tools.
• Serve as Product Owner in agile development cycles—maintaining the JIRA backlog and roadmap, translating requirements into stories, and ensuring cross-functional alignment.
• Evangelize and coach HR leaders and business partners on agile, product-thinking, and experience design principles.
• Evaluate build vs. buy opportunities and partner with vendors to enhance the digital associate experience.

Benefits

• Incentive bonus program
• Annual companywide review process
• Flexible spending accounts
• Medical, dental and vision insurance
• Life and disability insurance
• Associate assistance program
• Paid parental and adoption leave
• Access to fertility and adoption benefits through Carrot
• Access to mental health and wellness app, Headspace
• Paid time off and one paid volunteer day per year, allowing you to give back to your community
• Work from anywhere (Mondays and Fridays are 'work from anywhere' days for most roles and six work from anywhere weeks per year)
• Seven associate wellness half days per year
• Merchandise discount on all of our brands
• Opportunities for career advancement, we believe in promoting from within
• Access to multiple Associate Resource Groups
• Global team of people who will celebrate you for being YOU!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
• Education Level: Bachelor's degree