Product Manager (eCommerce Personalization) AO7167302
About The Position
This is a key position managing local supply chain operations for one of Samsung’s key strategic Home Appliance customers focusing on improving synergies in core areas including: Order Management, , Inventory Management, Item Setup process, Special Order Management, ETA shipment reporting, and Returns Processing. This position is following established processes for order management, logistics and delivery. This position will interact/communicate with other areas of the business including Sales, Marketing, Logistics, and Production Planning at times. The supply chain analyst communicates with Lowe’s warehouses and order management team. Follows processes and protocol to achieve customer objectives related: weekly orders for stock items and special orders. Coordinate actions with Operations, Sales and Logistics teams for Direct Ship/Import programs to manage and develop the necessary tools/reporting/KPI’s Drive actions to achieve company objectives for customer service levels especially on time delivery and fill rates Proactively identifies and challenges activities that will detract from planned objectives Run reports in SAP and the customer’s portal in order to analyze their orders and other data Manages product life cycle as it relates to managing the final inventory of the old model and help manage forecast and orders for a new models launch date
Requirements
- Prior order management experience desired
- Familiarity with SAP or another ERP system
- Experience in manufacturing /logistics environment.
- Strong Excel skills
- Strong written and verbal communication skills
- Common sense, strong organizational skills
- Set realistic work goals and priorities
- Developing efficient processes and improving support activities
Nice To Haves
- Experience working with a large retailer is a plus, especially Lowe’s
Responsibilities
- Managing local supply chain operations for one of Samsung’s key strategic Home Appliance customers
- Improving synergies in core areas including: Order Management, Inventory Management, Item Setup process, Special Order Management, ETA shipment reporting, and Returns Processing
- Following established processes for order management, logistics and delivery
- Interacting/communicating with other areas of the business including Sales, Marketing, Logistics, and Production Planning at times
- Communicating with Lowe’s warehouses and order management team
- Following processes and protocol to achieve customer objectives related: weekly orders for stock items and special orders
- Coordinating actions with Operations, Sales and Logistics teams for Direct Ship/Import programs to manage and develop the necessary tools/reporting/KPI’s
- Driving actions to achieve company objectives for customer service levels especially on time delivery and fill rates
- Proactively identifying and challenging activities that will detract from planned objectives
- Running reports in SAP and the customer’s portal in order to analyze their orders and other data
- Managing product life cycle as it relates to managing the final inventory of the old model and help manage forecast and orders for a new models launch date
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
101-250 employees
