Product Manager, Digital Training (Remote)

Sans Institute • Richmond, VA

406d • $125,000 - $150,000 • Remote

About The Position

The SANS Institute is seeking an experienced product manager to enhance its digital cyber security training portfolio. This role focuses on identifying growth opportunities and executing solutions that cater to both B2C and B2B customers. The ideal candidate will possess a customer-first mindset and have extensive experience in digital product management, along with strong analytical and communication skills.

Requirements

• Bachelor's degree or equivalent in business management, computer science, information systems, or related field.
• 7+ years of experience in digital product management.
• Strong initiative and ability to navigate ambiguity.
• Excellent communication skills across teams and stakeholders.
• Experience conducting product market research and user interviews.
• Demonstrated ability to lead and solve problems across organizational boundaries.
• Proven history of collaborating closely with customers and internal stakeholders.
• Passion for customer experience and problem-solving.
• Experience working with UX/UI design and research teams.
• Comfortable working in a virtual organization.

Nice To Haves

• Experience with digital content creation and management.
• Experience in cyber security or educational technology fields.
• Certified/Trained in Pragmatic Product Marketing or equivalent.
• Deep understanding of Agile frameworks and practices.

Responsibilities

• Drive strategy and craft a product vision to enhance the product portfolio by building new digital training solutions for B2C and B2B customers.
• Conduct market research to identify opportunities for new training solutions, features, and functionality.
• Manage backlog of feature and content enhancements for existing digital training offerings.
• Oversee requirements discovery, user story writing, feature development, and user acceptance testing.
• Partner with business stakeholders in curriculum, product, and engineering to own roadmap initiatives.
• Collaborate with business development and executive leadership teams to identify new product opportunities.
• Work closely with product marketing to develop positioning and messaging for new and enhanced digital training products.
• Foster partnerships with cross-functional product and engineering teams to ensure alignment on feature development and releases.
• Monitor, measure, and report metrics around product performance for continuous improvement.

Benefits

• Medical
• Dental
• Vision
• Short-Term Disability
• 401(k) with company match
• Employee Assistance Program
• Supplemental Life Insurance and AD&D
• Paid Time Off
• Company Paid Holidays
• Volunteer Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Educational Services
• Education Level: Bachelor's degree