Product Manager, Digital Product Management

Comcast • Philadelphia, PA

300d

About The Position

Our product management team helps in developing and launching solutions that meet and exceed customer needs. They collaborate with cross-functional teams to steer products from inception to market, ensuring they align with our business goals and customer expectations. The Product Manager, Digital Product Management is responsible for the continuous improvement and evolution of the digital customer journey for ComcastBusiness.com, focusing on both the Small Business and Enterprise segments. This individual will act as a proactive leader, driving collaboration across internal and external teams to design, develop and execute a roadmap that supports business goals while delivering an exceptional digital experience. This role requires a balance of strategic thinking, technical expertise, and operational excellence. The ideal candidate is results-driven, customer-focused, and comfortable managing complex cross-functional initiatives in a fast-paced environment.

Requirements

• Bachelor's Degree
• 10 Years + relevant work experience
• Experience in Digital Products and Product Management
• Strong cross-functional teamwork skills

Responsibilities

• Develop, maintain, and communicate the digital product roadmap in alignment with business priorities and strategic goals.
• Collaborate with stakeholder teams to identify and prioritize opportunities for innovation and enhancement.
• Act as the key point of contact for roadmap updates and strategic planning discussions.
• Own backlog prioritization, ensuring the delivery of high-value features and functionality.
• Define and track key performance indicators (KPIs) to measure product success and inform future iterations.
• Lead requirements gathering, solution design sessions, user story creation, and refinement activities.
• Set delivery goalposts in collaboration with cross-functional teams and ensure alignment with overall business objectives.
• Work closely and build relationships with UX, content, analytics, digital sales, marketing, technology and brand teams to ensure alignment and drive seamless execution on the roadmap.
• Leverage analytics and customer research to identify pain points and areas of opportunity.
• Ensure features are designed to meet user needs and exceed customer expectations.
• Collaborate with product marketing to ensure positioning, messaging, and content effectively communicate value propositions and differentiate from our competition.
• Collaborate with technology architects to ensure scalable, sustainable solutions that meet business objectives.
• Provide clear and concise updates on feature development, release timelines, and performance metrics to stakeholders at all levels.
• Develop presentations and reports to communicate the impact of digital initiatives on business goals.

Benefits

• Paid Time off
• Physical Wellbeing support programs
• Financial Wellbeing benefits
• Emotional Wellbeing support
• Life Events + Family Support benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Broadcasting and Content Providers
• Education Level: Bachelor's degree