Product Manager - Digital Product Management

Comcast • Philadelphia, PA

394d

About The Position

The Product Manager, Digital Product Management at Comcast Business is responsible for enhancing the digital sales journey for the Small Business segment on ComcastBusiness.com. This role involves strategic leadership, collaboration across teams, and the execution of a product roadmap that aligns with business goals while ensuring an exceptional digital experience. The ideal candidate will balance strategic thinking with technical expertise and operational excellence, managing complex initiatives in a fast-paced environment.

Requirements

• Bachelor's Degree (preferred)
• 5-7 years of relevant work experience
• Strong understanding of business strategies and digital products
• Data-driven approach to decision making
• Experience with Agile methodology
• Ability to work collaboratively in cross-functional teams

Nice To Haves

• Experience in managing digital product roadmaps
• Familiarity with customer journey mapping
• Knowledge of Sitecore or similar content management systems

Responsibilities

• Develop, maintain, and communicate the digital product roadmap in alignment with business priorities and strategic goals.
• Collaborate with stakeholder teams to identify and prioritize opportunities for innovation and enhancement.
• Act as the key point of contact for roadmap updates and strategic planning discussions.
• Partner with engineering and stakeholder teams to translate business objectives into technical requirements.
• Own backlog prioritization, ensuring the delivery of high-value features and functionality.
• Define and track key performance indicators (KPIs) to measure product success and inform future iterations.
• Lead requirements gathering, solution design sessions, user story creation, and refinement activities.
• Actively participate in Agile ceremonies, including standups, sprint planning, retrospectives, and demos.
• Set sprint goals in collaboration with cross-functional teams and ensure alignment with overall business objectives.
• Work closely with UX, content, analytics, digital sales, marketing, and brand teams to ensure alignment and drive seamless execution.
• Lead story mapping and customer journey mapping sessions to inform product design and development.
• Build strong relationships with stakeholders to foster collaboration and alignment.
• Leverage analytics and customer research to identify pain points and areas of opportunity.
• Ensure features are designed to meet user needs and exceed customer expectations.
• Collaborate with product marketing to ensure positioning, messaging, and content effectively communicate value propositions and differentiate from our competition.
• Provide hands-on product support, including documentation and training for content management teams to manage and maintain Sitecore components.
• Collaborate with technology architects to ensure scalable, sustainable solutions that meet business objectives.
• Regularly engage with offshore teams to support early morning development schedules.
• Provide clear and concise updates on feature development, release timelines, and performance metrics to stakeholders at all levels.
• Develop presentations and reports to communicate the impact of digital initiatives on business goals.

Benefits

• Commission eligibility for sales positions
• Bonus eligibility for non-sales positions
• Best-in-class benefits including physical, financial, and emotional support options

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Broadcasting and Content Providers
• Education Level: Bachelor's degree