Product Manager - Dexcom Clarity

DexCom • Portland, OR

2d • Remote

About The Position

You will play a pivotal role in owning the development and delivery of our cutting-edge software solutions for Therapy Management Software (Dexcom Clarity). With the clinician as the primary customer, your day-to-day will focus on feature discovery, delivery and education, localization for global markets, voice of customer representation across markets, and ongoing product support and education. You will collaborate closely with cross-functional teams, including System Product Managers, Global Product Design, Market and User Research, Software Engineering, Marketing, Medical Affairs, and Customer Support, to understand user needs in global markets, discover innovative solutions, create exceptional user experiences and ensure the success of our therapy management software.

Requirements

• 5-10 years of Product Management experience, preferably in regulated medical technology
• Experience managing therapy management software
• Experience working within or alongside regulated product development processes
• Strong communication and collaboration skills across clinical, technical, and design teams.
• Ability to balance user needs, clinical requirements, and business goals in a fast-paced environment.
• Typically requires a Bachelor's degree and a minimum of 8-12 years of related experience.
• At this level a graduate degree may be desirable with 4 years of related experience.

Nice To Haves

• Familiarity with tools like Jira, Figma, and product analytics platforms is a plus.
• Clinical experience is a plus.

Responsibilities

• Define and manage roadmap for Clarity’s provider-facing features and tools.
• Ensure platform reliability, usability, and compliance across global markets.
• Collaborate with Platform & Services to integrate shared modules (e.g., reporting, personalization, workflow engines).
• Partner with Clinical Affairs, Regulatory, and Commercial teams to support adoption and market readiness.
• Align Clarity capabilities with provider journey outcomes and Dexcom’s strategic goals.
• Maintain a connection with our Global customers including internal customers to monitor the performance and satisfaction of our Therapy Management Software, as well as market specific troubleshooting, inquiries and follow up from Tech Support and end-users.
• Conduct market research, competitive analysis, and gather customer insights to inform product decisions independently and through collaboration with Medical Affairs and commercial teams.
• Support downstream marketing, medical and clinical affairs, and market access as a subject-matter expert (SME).
• Collaborate with engineering and design teams to translate product requirements into actionable user stories and specifications.
• Prioritize features, enhancements, and bug fixes based on customer feedback, market trends, and business priorities.
• Maintain contact and communication with internal, field-facing employees to ensure market communication.
• Execute on the product vision and strategy with feature delivery and education.
• Work closely with cross-functional teams to ensure timely and high-quality product delivery.
• Monitor product performance and key metrics to identify areas for improvement and drive data-driven decision-making.
• Stay current with industry trends, emerging technologies, and regulatory requirements related to diabetes management and software development.

Benefits

• A front row seat to life changing CGM technology.
• Learn about our brave #dexcomwarriors community .
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees