Product Manager - Data Products, Otter - Seattle

Otter • Seattle, WA

78d • $167,000 - $230,000

About The Position

Join a high-leverage team building Otter’s data products – the foundation that helps restaurants understand, predict, and improve performance. You’ll own end-to-end product outcomes in a portfolio that also includes analytics, live monitoring & alerts, operational insights, and data reliability.

Requirements

• 5+ years of product management (or equivalent) with data/analytics, platform, or operational tooling.
• Demonstrated ability to ship insight-to-action products (dashboards, alerts, workflows, or similar) that delivered measurable business results.
• Data fluency: you’re comfortable in SQL, metrics design, and experiment/impact analysis; you can partner deeply with data science and engineering.
• Strong product judgment & UX instincts – you know the difference between informative and actionable, and design for busy operators.
• Cross-functional leadership across engineering, design, GTM, and customer-facing teams; excellent written and verbal communication.

Nice To Haves

• Experience with data quality/governance, metric standardization, BI/visualization tools, or multi-location enterprise customers.

Responsibilities

• Translate operator problems into products that turn messy, multi-channel data into clear, actionable insights.
• Raise the trust bar by partnering with platform, data, and finance teams to improve freshness, accuracy, lineage, and metric definitions.
• Design for action: prioritize use cases that prevent revenue loss, identify defects, and drive measurable operational improvements.
• Build for scale and speed: create modular capabilities that accelerate new use cases without custom work.
• Work cross-functionally with Engineering, Design, Data Science, GTM, and Customer teams to ship iteratively and learn fast.
• Own the outcomes, not just the roadmap: define success metrics and move them – adoption, engagement, customer satisfaction, data SLAs, and revenue impact.

Benefits

• Medical, dental, and vision insurance (multiple plans, incl. HSA options).
• Company-paid life and disability insurance (short- and long-term).
• Voluntary insurance: accident, critical illness, hospital indemnity.
• Optional supplemental life insurance for self, spouse, and children.
• Pet insurance discount.
• 401(k).
• Discretionary vacation days.
• 8 paid holidays per year.
• Paid sick time.
• Paid Bereavement leave.
• Paid Parental Leave.
• Health Savings Account (HSA).
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees