Product Manager Client Digital

Compeer Financial • Lakeville, MN

5h • Hybrid

About The Position

Empowered to live. Inspired to work.
Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin. We bring together team members with a variety of backgrounds and experiences to help provide financial services to support agriculture and rural communities. Join us in a culture that not only promotes meaningful work and professional development, but provides a flexible, hybrid work environment and excellent benefits, which empower you to thrive both personally and professionally.
This position offers a hybrid work option up to 50% remote and is open to any Compeer office location in Illinois, Minnesota and Wisconsin.
The contributions you will make:
This position is an agile and influential leader responsible for managing the strategy and execution of one or more products, ensuring they align with organizational goals and meet user needs across various channels. The incumbent conducts market research, gathers and prioritizes client feedback, and defines the product roadmap. Collaborates with cross-functional teams, including marketing, sales, data analytics, and technology, to deliver high-quality products that meet client needs and drive business growth. Manages the product lifecycle from conception to launch and beyond, focusing on delivering measurable business results.

Requirements

• Experience with learning agility and demonstrated ability to apply past experiences and learnings successfully in new situations.
• Demonstrated ability leverage values-based leadership to shape and influence culture; able to lead in a hybrid work environment.
• Experience working in a cross-functional, collaborative environment.
• Communication and presentation skills, with the ability to effectively articulate complex concepts to diverse audiences.
• Proven ability to build strong relationships with clients, partners, and internal stakeholders.
• Passion for innovation and a deep commitment to delivering exceptional customer experiences.
• Flexible and adaptable to changing situations.
• Ability to work independently and collaboratively with other teams to achieve goals and represent the business.
• Valid driver’s license.
• Must be authorized to work for any employer in the United States. Compeer is unable to sponsor or take over sponsorship of an employment visa at this time.

Responsibilities

• Manages the development and enhancement of products by prioritizing features based on client need, feedback, and business value.
• Support a seamless digital payments experience within the client journey.
• Own the end-to-end account and dashboard experience within the secure site platform, including real-time account status, balances, transaction history, merchant details, alerts/notifications, and user profile & preference management.
• Drive product improvements across core financial visibility and account management features, ensuring accurate real-time data, intuitive insights into transactions and merchants, and seamless customer control of alerts and settings.
• Evaluates product placement within the digital ecosystem for optimal integration.
• Plans and oversees functional changes to improve user experience, using competitive analysis.
• Develops and maintain the product roadmap, incorporating insights from feedback and research.
• Works with development teams to ensure timely delivery and achievement of business results.
• Works with strategy to align on best practices, client insights, competitive analysis and consumer trends.
• Tracks key business needs or "jobs to be done" (JBTD) to ensure alignment with strategic objectives.
• Communicates the value of each JTBD to stakeholders, emphasizing the impact and benefits.
• Identifies opportunities to expand digital usage and improve client satisfaction through product improvements.
• Balances technical debt management with new feature development to ensure product sustainability.
• Collaborates with other teams to align product strategies and address shared needs.
• Conducts regular product reviews and use metrics for continuous improvement.
• Coordinates cross-functional team efforts to ensure cohesive product execution.
• Works with sales and technical teams to refine features and improve user experience.
• Develops metrics to measure product usage and ROI, supporting informed decision-making.
• Collaborates with data teams to integrate relevant datasets into products.
• Supports strategies for data integration, ensuring data quality and relevance.
• Works with analytics teams to implement visualization tools.
• Identifies data-driven opportunities to enhance product value.

Benefits

• Hybrid model – up to 50% work from home
• Flexible schedules including ample flexibility in the summer months
• Up to 9% towards 401k (3% fixed Compeer contribution plus up to 6% match)
• Benefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP
• Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off
• Learning and development programs
• Mentorship programs
• Cross-functional committee opportunities (i.e. Inclusion Council, emerging professional groups, etc.)
• Professional membership/certification reimbursement and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed