Product Manager/BSA (26035-1) Santa Clara, CA If you post this job on a job board, please do not use company name or salary. Experience level: Mid-senior Experience required: 10 Years Education level: Bachelors degree Job function: Information Technology Industry: Information Technology and Services Pay rate : View hourly payrate Total position: 1 Relocation assistance: No Visa sponsorship eligibility: No Product Manager/BSA Must be local to the SF Bay Area to be onsite. Role Summary We are seeking a Product Management, IT CX to lead the strategic vision and transformation across key domainsincluding Entitlement & Consumption Management, New Product Introduction, Licensing & Provisioning, and Customer Support & Success. Leveraging deep expertise in product licensing, entitlements, and consumption-based models, you will translate business objectives into a clear and actionable Application Product Roadmap and execute a holistic product strategy spanning Salesforce, Gainsight, Clarizen, custom-built applications, and the broader licensing and provisioning ecosystem. In this role, you will require first-principles thinking to break down complex problems and architect AI-enabled product & intelligent solutions to revolutionize these areas, streamline processes, scale operations, enhance customer experience and accelerate value delivery and insights. This includes building integrations with other IT and product engineering systems, planning and executing complex customer migrations, championing an AI-centric approach to accelerate team velocity and directly influence both our Product and Global Customer Service (GCS) organizations"