Product Manager - Banking Center Platforms

Canadian Imperial Bank of Commerce•Chicago, IL

2d•$100,000 - $140,000•Hybrid

About The Position

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com What you’ll be doing As an experienced Product Manager , you will report up to the Director of Retail and Digital Platforms and be part of the US Digital, Data, and Strategy group. You’ll be accountable for leading and supporting product development and design, crafting simple and engaging product and client material, and collaborating with our partners to deliver impactful results. US Digital, Data, and Strategy provides the technology platforms that power client experiences across Private, Personal, and Digital (PP&D) and supports the expansion of personal banking platforms and self-service experiences. With a product and client first mindset, the PP&D team enables the success of consumer banking by driving incremental engagement and seamless client experiences. At CIBC, we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement, balancing on-site and remote work based on business needs.

Requirements

3+ years of banking center product management experience, with deep knowledge of banking principles and decision making.
Proven track record implementing banking center technology, including teller and banker desktop platforms, and leading branch technology solutions end-to-end — from requirements to deployment and optimization.
Interpret financial, client, and operational data to identify trends and business drivers.
Demonstrate strong management skills to achieve results in a matrix organization.
Effectively prioritize, organize, and manage competing priorities.
Build relationships and collaborate with stakeholders across Digital, Marketing, Analytics, Finance, Technology, and distribution partners.
Partner with Technology, Operations, Risk, Compliance, and vendors to translate user needs into requirements, conduct user acceptance testing, coordinate pilots, support implementation, and ensure smooth change management for banking center products.
You act like an owner: You thrive when you’re empowered to take the lead, go above and beyond, and deliver results.
You put clients first: You engage with purpose to find the right solutions and go the extra mile because it’s the right thing to do.
You look beyond the moment: You know what you do will make a difference today and tomorrow. You look for new opportunities to define what’s possible and champion change.
You can effectively communicate: Your communication is clear and reflective of your audience. You foster buy-in with stakeholders and partners.
You are creative and results oriented: You are innovative and adaptable, with excellent attention to detail.

Nice To Haves

Preference for candidates with FIS platform expertise, especially FIS IBS.

Responsibilities

Strategic planning and execution: Develop and deliver on strategic priorities to enhance products, drive sales through campaigns, and improve client engagement.
Lead initiatives from concept to launch, including design, financial assessment, development, and go-to-market readiness.
Product development and management: Bring 3+ years of banking center product management experience, with deep knowledge of banking principles and decision making.
Proven track record implementing banking center technology, including teller and banker desktop platforms, and leading branch technology solutions end-to-end — from requirements to deployment and optimization.
Analytical: Interpret financial, client, and operational data to identify trends and business drivers. Provide insights, recommendations, and implement changes. Stay current on industry and competitive developments in the United States.
Leadership: Demonstrate strong management skills to achieve results in a matrix organization. Effectively prioritize, organize, and manage competing priorities. Build relationships and collaborate with stakeholders across Digital, Marketing, Analytics, Finance, Technology, and distribution partners.
Partner with Technology, Operations, Risk, Compliance, and vendors to translate user needs into requirements, conduct user acceptance testing, coordinate pilots, support implementation, and ensure smooth change management for banking center products.

Benefits

CIBC offers a full range of benefits and programs to meet our team member’s needs, including medical, dental, vision, health savings account, life insurance, disability and other insurance plans, paid time off (including sick leave, parental leave, and vacation), holidays, and 401(k), in addition to other special perks reserved for our team members.
a competitive salary, incentive pay, banking benefits, a benefits program, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

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