Product Manager - AI

Zelis-posted about 9 hours ago

$105,000 - $140,000/Yr

Full-time • Mid Level

Remote • Boston, MA

1,001-5,000 employees

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At Zelis, we Get Stuff Done. So, let’s get to it! A Little About Us Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients. A Little About You You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are. Position Overview PRODUCT MANAGER, AI Remote Our enterprise Data and Technology team at Zelis is seeking a driven and analytical AI Product Manager to join our technical product team. As an AI Product Manager, you will be responsible for the product lifecycle of new AI solutions and use cases in close collaboration with data science and engineering leads through definition of business requirements, coordination with various technical and non-technical teams, and facilitation of a robust pipeline for the application of AI. Together with other product managers, you’ll be responsible for delivering on our product roadmap to support the current and future needs of the business. We are looking for someone passionate about data, AI, and analytics with strong product management experience to join our growing technical product team.

Become an expert in your product areas, acting as the go to person for other stakeholders before speaking to the technical data science and software engineering teams
Collaborate with software engineers, data engineers, data scientists and other product teams to scope new or refine existing AI solutions that increase business value, adoption, and user engagement
Lead discussions with BU stakeholders to identify business process and underlying needs.
Draft clear and concise business requirements and technical product documentation
Interface with internal to Zelis engineering and product teams to manage the intake process for new requests
Understand how your product areas link into the wider roadmap and be able to highlight both dependencies and opportunities for growth
Define key performance indicators to evaluate product
Be the voice of the customer in technical discussions and facilitate the relationship between the application teams and technical data teams for your product areas
Work with cross-functional teams and various stakeholders, including engineering, architecture, operations, product, marketing, partnerships, and customer success
Collaborate with technical product analysts to support engineering teams through the delivery lifecycle
Understand the implications of AI products to the healthcare industry, and be able to tell the story of how an individual receiving care maps to the problem you are solving.

3+ years of technical product management with demonstrated ability to define product scope and deliver alongside technical teams
Strong understanding of and experience with Data Science, ML, GenAI, and Data Analytics concepts and other data/product tools such as SQL, Python, R, Spark, AWS, Azure, and Snowflake
An ability to listen to diverse audiences, identify requirements, gaps and barriers, and translate needs into AI and analytics solutions
Understanding and experience with machine learning, data engineering, and software engineering.
Technical depth that enables you to drive discussions about design of AI solutions (including GenAI), machine learning models, ETLs, AI infrastructure
Possess strong communication skills, including experience being an active and expert listener, with clear verbal communication as well as explicit and mindful written communication skills
Well-versed in Agile frameworks and product tools such as Jira and Confluence
Experience guiding teams through the AI lifecycle, including collecting and collating use cases and managing intake processes for new AI use cases
Open to candidates with either B2B or B2C experience and outside the healthcare industry; critical to success in this role is being intellectually curious, a self-starter, and experience building AI products

Zelis’ full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection.
The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.

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